We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

mepeter13's avatar
mepeter13
New member | Level 2
6 years ago

How do I turn off the badge?

I work across a couple different computers, and so keep all my files on dropbox.  I can see the benefits of the badge, but I'm getting really tired of clicking "hide" every single time I open a document. Or if a have multiple docs open, and click between them (as I regularly do), I have to hit the hide button again and again and again.

Any way that I can have the dropbox badge off or always hidden until I ask for it?

Desktop
Setting up the apps
Sync
    • emilymm's avatar
      emilymm
      New member | Level 2
      6 years ago

      I have selected "never show" in preferences, but I still get the badge popping up every time I open a document (see attached screenshot). It is annoying to have to click "hide" on the badge every time I open a document. Do you have any ideas as to how to actually make the badge "never show"?

      • Lusil's avatar
        Lusil
        Icon for Dropbox Staff rankDropbox Staff
        6 years ago

        Hey there emilymm, 

        Could you try the following steps and see if they do the trick?

        • Enable Accessibility for Dropbox from your Mac's Preferences/Settings page. 
        • Enable the Dropbox badge. 
        • Apply the settings. 
        • Disable the Dropbox badge. 
        • Apply the settings. 
        • Disable Accessibility. 

        Let me know how it goes!

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!