You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
tagilroy
8 months agoExplorer | Level 4
Dropbox Windows App Suddenly Not Functioning
Dropbox has been very good to me, for a number of years.
Saturday morning, I had message that Dropbox could not load.
Since then, have tried several uninstalls, followed by reinstalls, both normal and Offline.
Have had some error messages during reinstalls, the most recent of which is attached.
After reinstalls, Dropbox is visible on Taskbar, but never gets beyond "Starting".
Hoping someone out there can guide me to resolution of this.
Regards,
tagilroy
Error log is really helpful - it is referencing a really old version of Dropbox.
I'd be tempted to try an advanced reinstall: https://help.dropbox.com/installs/advanced-reinstall
- MarkSuper User II
Error log is really helpful - it is referencing a really old version of Dropbox.
I'd be tempted to try an advanced reinstall: https://help.dropbox.com/installs/advanced-reinstall
- tagilroyExplorer | Level 4
Mark - I had thought that I had tried the advanced re-install before my original post. Regardless, after working through the process, I am now up and running with Dropbox. Much thanks!
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!