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Forum Discussion

pierre007's avatar
pierre007
Helpful | Level 6
3 years ago

Dropbox not showing in Mac finder sidebar after a restore from Time Machine

I had to do a restore of some of my Dropbox folders from time Machine. Dropbox is no longer showing in the  Finder sidebar and its lo longer an option in sidebar preferences. I can view Dropbox in m...
Desktop
Dropbox Basic
Mac
Setting up the apps
  • pierre007's avatar
    pierre007
    3 years ago

    I finally took drastic measures. Copied all my Dropbox files/folders to the desktop, deleted Dropbox app and re-installed. Copied everything back to Dropbox and got everything working again. Had to manually move Dropbox to the sidebar because it doesn’t show as an option in Finder preferences. Also had to copy Dropbox to my home folder. There were a few other hiccups, but AFAIK, everything is back to normal.

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
3 years ago

Hi pierre007, I'd be happy to help! 

 

Have you tried a quick reinstall of the app to your device? Also, what is the syncing status while we speak? 

 

Feel free to send me a screenshot of the green dot and checkmark, so I can have visual of this too. 

 

Keep me posted! 

  • pierre007's avatar
    pierre007
    Helpful | Level 6
    3 years ago

     

     

    Sync status: everything is up to date. I reinstalled Dropbox, still geyed out, see attachment.

    • Megan's avatar
      Megan
      Icon for Dropbox Staff rankDropbox Staff
      3 years ago

      Thanks for the screenshot, pierre007!

       

      Can you also try signing out of the desktop app, then back in? 

      • pierre007's avatar
        pierre007
        Helpful | Level 6
        3 years ago

        I tried that and it didn't help;

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