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Forum Discussion
gordon62
4 years agoNew member | Level 2
Dropbox is not starting and syncing on my new MacBook Air
I recently bought a new MacBook Air - M1 2020 running Mac OS 11.1 - (20C69) - and migrated everything from my old MacBook.
I noticed that dropbox had stopped syncing new local files created o...
- 4 years ago
Can you try an advanced reinstall please gordon62 ?
https://help.dropbox.com/installs-integrations/desktop/advanced-reinstall
Mark
Super User II
Can you try an advanced reinstall please gordon62 ?
https://help.dropbox.com/installs-integrations/desktop/advanced-reinstall
prjctfish
4 years agoExplorer | Level 4
@dropbox when are you going to solve these installation issues. I just spent 3 hours yesterday helping a friend who upgraded to Mac Big Sur and DB completely stopped working. DB tech support blamed it on anti-virus software but turned out that the regular update installed doesn't get rid of all the "older" components.
DB Tech support never mentioned advanced re-install I had to do their work. Time to stop blaming customers and fix YOUR issues.
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