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Forum Discussion
Uncleshellmz
2 years agoHelpful | Level 6
Dropbox doesn't work on my Windows 10 computer after latest update
I’ve already talked to support done the advanced reinstall and still doesn’t work. Clearly something’s up with this new update. Windows 10. Fix it???
Hola,
Lo que comentas no es posible. Dropbox ofrece 2 formas de pago (ciclos de facturación):
- Mensual (11,99€). Cada mes, y por adelantado, pagarás 11,99€.
- Anual (119,88€). Cada año, y por adelantado, pagarás 119,88€. Al dividir esa cantidad entre los 12 meses del año, es como si el mes te saliera a 9,99€.
Pero no puedes elegir el precio anual y pagarlo mes a mes. Si necesitas pagar poca cantidad cada mes, no te quedará más remedio que pagar los 11,99€ mensuales, un plan que a la larga te saldrá más caro que el plan anual pero el esfuerzo económico no es tan grande (o no se nota tanto) que cuando uno decide pagar el plan anual de golpe.
Saludos.
PD: He puesto los precios de España pero para la explicación viene a ser lo mismo ;).
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- Hannah
Dropbox Staff
Hey Uncleshellmz, thanks for your feedback here and sorry to see you're having trouble.
Can you please give us the ticket number for your communication with our support team, so we can look it up in our system?
Thanks.
- UncleshellmzHelpful | Level 622977572
- Hannah
Dropbox Staff
Thanks for that, Uncleshellmz.
I can see that your case has already been sent to our specialists, so make sure to keep an eye on the ticket for their update.
I've passed your comments along and raised the priority of the case, so they'll be contacting you the soonest possible.
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