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slr1's avatar
slr1
New member | Level 2
2 years ago

app won't stay open or download from app store

First, when I tried to open the app on my iphone, it opened but then closed down immediately. Checked for update...didn't need it. Tried rebooting phone....still not working. Deleted app...tried to reinstall on my phone....I get the endless circle and then it stops trying. HELP!

Install
Mobile
  • Rich's avatar
    Rich
    2 years ago
    slr1 wrote:

    Tried rebooting phone....still not working. Deleted app...tried to reinstall on my phone....

    Did you reboot the phone after you uninstalled the app and before you tried to reinstall it? Also, is your phone on at least iOS 13.1 or later?

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    2 years ago
    slr1 wrote:

    Tried rebooting phone....still not working. Deleted app...tried to reinstall on my phone....

    Did you reboot the phone after you uninstalled the app and before you tried to reinstall it? Also, is your phone on at least iOS 13.1 or later?

    • slr1's avatar
      slr1
      New member | Level 2
      2 years ago

      Yes, I rebooted phone before trying to reinstall. iOS is 16.3.1. As I was writing this, I just tried re-installing again and it worked! Thanks for your willingness to help 🙂

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