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Forum Discussion

Styline's avatar
Styline
Helpful | Level 7
3 years ago

AirDrop broken on MacOS Ventura

I'm using MacOS Ventura and I can't receive files via AirDrop anymore. My Downloads folder is inside my Dropbox as I'm using Dropbox Backup, so it is all inside the Cloud Library now. The Spotligh...
desktop
Dropbox Backup
Mac
  • Jay's avatar
    Jay
    2 years ago

    You'll need to access the preferences in the desktop app, click the Backup tab, and then Manage Backup. From there you can remove the Downloads folder from the backup.

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff

Hi UteHa, as it sounds like you're using the Dropbox Backup feature, you'll need to disable the Downloads folder from the backup itself via the Dropbox desktop application.

UteHa's avatar
UteHa
New member | Level 2
2 years ago

Hi Jay,

first thanks for getting back to me.

 

Can you please let me know, how I disable the backup function for Dropbox on my Mac?

 

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    You'll need to access the preferences in the desktop app, click the Backup tab, and then Manage Backup. From there you can remove the Downloads folder from the backup.

    • UteHa's avatar
      UteHa
      New member | Level 2
      2 years ago

      Hi Jay,

      I deaktivated the backup function for downloads and now I can receive documents via airdrop again. Thanks for your help!

      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff
        2 years ago

        Glad to hear that it helped out!

    • jkrussell's avatar
      jkrussell
      New member | Level 2
      2 years ago

      Thanks, Jay. I can also confirm that this solved the exact same problem for me.

       

       

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