You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Styline's avatar
Styline
Helpful | Level 7
3 years ago

AirDrop broken on MacOS Ventura

I'm using MacOS Ventura and I can't receive files via AirDrop anymore. My Downloads folder is inside my Dropbox as I'm using Dropbox Backup, so it is all inside the Cloud Library now. The Spotligh...
desktop
Dropbox Backup
Mac
  • Jay's avatar
    Jay
    2 years ago

    You'll need to access the preferences in the desktop app, click the Backup tab, and then Manage Backup. From there you can remove the Downloads folder from the backup.

Michelle31's avatar
Michelle31
Helpful | Level 6
2 years ago

This happened to me too!  Airdrop not working after updating dropbox.  When will this be fixed?

  • Michelle31's avatar
    Michelle31
    Helpful | Level 6
    2 years ago

    Unfortunately for me, the only way for this problem to be fixed was to completely delete, uninstall DropBox from my computer AND reinstall my Ventura software.  Even just uninstalling/deleting DropBox did not fix the problem, I had to completely reinstall the software on my computer.  Now, airdrop is working just fine!

    • ronfriedmann's avatar
      ronfriedmann
      Helpful | Level 5
      2 years ago

      I have the same problem: Airdrop does not work with Finder post install of latest Dropbox running on Mac Ventura.  

       

      Airdrop works for opening a Chrome Page (iPhone to Mac) but not Photos. As other replies state, this has to do with how the latest Dropbox version changes the Downloads folder.

       

      I spent an hour with Apple Support. We confirmed that when I set up a separate test account, Airdrop works.  So I am having exactly the same problem as @styline originally reported on this thread.

       

      @Dropbox - any engineering fix for this planned?

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