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Forum Discussion
"Your account is out of storage emails", but my Dropbox folder uses 70 MB.
Dropbox sent me an email multiple times that my Dropbox is out of space (Using 2.31 GB of 2 GB space), but in my folder, I have only files with 70 MB. Has anyone had the same problem, and that could ...
Hey Richi_RQ, thanks for replying back to me so quickly!
Have you checked your Backup page online at all? You should be able to disable it too if you don't want to use it anymore.
Megan
Dropbox Staff
Dropbox StaffHey Richi_RQ, welcome to our Community!
As a first step, would you mind checking your account's plan page, and let me know what it reports there?
Keep me posted and let me know what you find!
Hola Megan,
thank you for your response. The page indicates that there is 2.2 GB of backup data, which I cannot utilize and am unsure about its contents.
- Megan
Hey Richi_RQ, thanks for replying back to me so quickly!
Have you checked your Backup page online at all? You should be able to disable it too if you don't want to use it anymore.
