You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
tomcatuk
8 months agoExplorer | Level 3
Storage Space removed!
ok so my storage space has gone, my dropbox is empty which I earned in 2010 10.25GB and now says I have used 10.18GB of 10.25 this all happened when dropbox decided to limit you to 3 devices and remo...
- 8 months ago
tomcatuk wrote:
my dropbox is empty ... and now says I have used 10.18GB of 10.25 this all happened when dropbox decided to limit you to 3 devices and remove the storage ... you have blocked my access to it...
First, Dropbox doesn't remove your storage space unless you had a time-limited bonus applied to your account. Space from referrals is permanent. Other bonus space is not.
They also don't block access to the space in your account. If your account says you're using 10.18 GB of space, then you really are using that space. Have you checked your Backups page?
hollis1818
Explorer | Level 3
I wish that were true.
I had 4.25 G of space for many years. At least 10, I think. Recently, the space went down to 2G. And most of my files are gone.
Of course, as a free basic account, I can't reach anyone at DB.
Jay
4 months agoDropbox Staff
Hi hollis1818, could you confirm the exact level of quota you have on your account from this page?
About Storage Space
Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!