You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Aito's avatar
Aito
New member | Level 2
2 years ago

Storage Space - Full

Hello, I'm having trouble with my storage space.

It says it's full and wont sync any files, but I've been deleting files and nothing appears to be happening.

What I dont understand is why when I see my folders/files in the account it reflects that the usage shoud be less than 500mb and dropbox says I'm using 2,7GB (but it wont display in which files/folders).

 

Thanks!

    • Aito's avatar
      Aito
      New member | Level 2

      Hi Mark!!

      I think that might be it. How can I deactivate it?

       

      Thanks!

      • Hannah's avatar
        Hannah
        Icon for Dropbox Staff rankDropbox Staff

        Hey Aito, if you'd like to disable the backup feature, you can follow the steps here.

         

        I hope this helps!

    • tdcam's avatar
      tdcam
      Explorer | Level 4

      I have been looking EVERYWHERE for that hidden item.  THANKS!!!!

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!