You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
JDTurkelton
9 months agoHelpful | Level 5
People I shared my folders with cannot access due to "not enough space" - this is unacceptable.
I am the tech lead for my church and I have people who take photos of services and events. I wanted to use Dropbox as a place where they could upload their photos and the Pastor and I could get them...
Rich
Super User II
JDTurkelton wrote:
Why should they have to purchase the ability to use my space?
The short of it is this... they're not using your space. They're using their own space. When people are a member of a shared folder, they aren't uploading to the owner's account. They each have their own copy of the folder in their own account, and that copy syncs with all other members. A person needs to have enough space available for any files in their account.
If you just want people to upload to you without affecting their own account (or even needing an account), use a File Request instead. People will be able to upload directly to your account, but they won't be able to access the files once uploaded.
JDTurkelton
9 months agoHelpful | Level 5
From what I understand, I would have to send a fresh File Request every time they had new photos to upload. That's a very clunky system and not what I'm looking for.
My experience with Dropbox up to this point has been as an outside user having to upload and download files shared with me by large companies. They create a folder and send me an invitation. I had never had a Dropbox account of my own before. I would create one, log in and be able to download and upload files in those folders which would contain considerable file amounts and sizes. I understand they were enterprise level companies, but I personally never had anything other than a beginner level account.
So when the need came up for my church to need somewhere for our users to share photo dumps larger than allowed in email attachments, I remembered how easy it was to use Dropbox. But as a small user being the one to host the file share, that's not the case at all. They really put the screws to small users trying to squeeze money out of everyone they want to share with.
- Rich9 months agoSuper User II
JDTurkelton wrote:
From what I understand, I would have to send a fresh File Request every time they had new photos to upload.
You can leave the same File Request open. As long as you haven't closed it, people can continue to use the same link to send files to you.
... be able to download and upload files in those folders which would contain considerable file amounts and sizes. I understand they were enterprise level companies ...If they invited you to join their team, you would have been using one of their paid licenses which would have allowed you to access the shared storage pool of the team account.
About Storage Space
Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!