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zsu's avatar
zsu
New member | Level 2
26 days ago

I received an email about my storage being almost full even though I'm not near my account's limit

I recieved an email from no-reply@em-s.dropbox.com saying that I have used 84.57% of available space and my storage is almost full, even though I'm only using 19.6 GB of my 2 TB. Is this a spam?

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Storage space
  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    26 days ago

    Hi there zsu - thanks for bringing this to our attention. 

     

    This seems to be a legit email since it's coming from an official Dropbox domain, but can you check if  you got this email to the email address that's connected to your upgraded account?

     

    Any additional information or screenshots are more than welcome! 

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