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Once I actually look at what folders are taking up space it'...","body@stringLength":"854","rawBody":"
So, I've put ALL my files on online-only because my Mac was running out of space.
\n
In my Mac settings, Dropbox takes up 108 GB currently. Once I actually look at what folders are taking up space it's less than 2 GB (you can see in the screenshot what I mean).
\n
\n
What is taking up all this space?
\n
\n
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I made a screenshot of the main Dropbox folder, and also all of those folders within that.
Blurred out everything I needed to.
","body@stringLength":"908","rawBody":"
Hey (once again ;-),
I made a screenshot of the main Dropbox folder, and also all of those folders within that.
Blurred out everything I needed to.
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Is it possible that the hidden Dropbox cache folder is taking up space on your machine?
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Try deleting the folder using these steps to see if this helps.
Is it possible that the hidden Dropbox cache folder is taking up space on your machine?
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Try deleting the folder using these steps to see if this helps.
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Could you confirm the exact size of the Dropbox folder by right clicking on it and using 'Get info'?
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A screenshot of this, while hiding personal info and usernames would be great.
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This will help me to assist further!
","body@stringLength":"658","rawBody":"
Hi , thanks for bringing this to our attention.
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Could you confirm the exact size of the Dropbox folder by right clicking on it and using 'Get info'?
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A screenshot of this, while hiding personal info and usernames would be great.
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This will help me to assist further!
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Dropbox uses a ton of hard drive space despite most files being online only","moderationData":{"__ref":"ModerationData:moderation_data:697486"},"body":"
I have recently selected \"online only\" for nearly all my files that have been stored both on my MacBook Pro and on Dropbox so as to provide more space on my MBP hard drive. When I started this process, I had only 4.7% of the hard drive available and now after about 18 hours of syncing, I have only 2.5% remaining. I would have expected that of the hard drive space, the amount available would have increased not decreased. Why is this happening?
I have recently selected \"online only\" for nearly all my files that have been stored both on my MacBook Pro and on Dropbox so as to provide more space on my MBP hard drive. When I started this process, I had only 4.7% of the hard drive available and now after about 18 hours of syncing, I have only 2.5% remaining. I would have expected that of the hard drive space, the amount available would have increased not decreased. Why is this happening?
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I would have expected that of the hard drive space, the amount available would have increased not decreased. Why is this happening?
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Have you checked the .dropbox.cache folder, as Jay mentioned in the post just above yours?
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I'm having the same issue on Windows, but this doesn't work. I had already previously cleared the cache. i don't see the option to make online only when I right-click, I only see manage hard drive space. Once I do this, Dropbox says successfully done, but it's not actually doing anything, because once I go back to manage hard drive space, it shows the space Dropbox is consuming as if I had done nothing.
I'm having the same issue on Windows, but this doesn't work. I had already previously cleared the cache. i don't see the option to make online only when I right-click, I only see manage hard drive space. Once I do this, Dropbox says successfully done, but it's not actually doing anything, because once I go back to manage hard drive space, it shows the space Dropbox is consuming as if I had done nothing.
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Sorry to hear this, eroberts. Can you send us a couple of screenshots of what you see on your device (including the options you see when right-clicking on your Dropbox files and the size of the cache folder)?
Sorry to hear this, . Can you send us a couple of screenshots of what you see on your device (including the options you see when right-clicking on your Dropbox files and the size of the cache folder)?
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Hi Jay,
I encountered exactly the same issue - the dropbox take me 500GB hardrive space where the actual local file size is 200GB. I tried all the methods that you mentioned as above but it only free 12 GB which basically means nothing.
This issue has been 1 year actually. I did all online research, keep dropbox and OS version up to date, but there isn't any improvement at all. Could you please your let your team look at this issue? I believe it's dropbox sofeware problem because I can see many users have the exactly same problem that cannot be solve. This is significantly affect the user experience. There is no point to use a cloud drive that take 3 times file size of the local drive.
I encountered exactly the same issue - the dropbox take me 500GB hardrive space where the actual local file size is 200GB. I tried all the methods that you mentioned as above but it only free 12 GB which basically means nothing.
This issue has been 1 year actually. I did all online research, keep dropbox and OS version up to date, but there isn't any improvement at all. Could you please your let your team look at this issue? I believe it's dropbox sofeware problem because I can see many users have the exactly same problem that cannot be solve. This is significantly affect the user experience. There is no point to use a cloud drive that take 3 times file size of the local drive.
Thank you
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Also, what's the version of the Dropbox app and the sync status at the moment?
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You can see this info by hovering over your Dropbox icon.
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