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Forum Discussion

Petlyn's avatar
Petlyn
Explorer | Level 4
5 months ago

Dropbox says I've exceeded my quota, even though I've already upgraded my account.

Hello thanks for checking in.   I have PURCHASED Dropbox on my Windows 10 computer and uploaded an important folder but when I come to download it on both my IPads it is saying I have exceeded my...
Error Messages
iOS
Storage space
Petlyn's avatar
Petlyn
Explorer | Level 4
5 months ago

Thank you so much for the ultra fast response and YES you are correct I have purchased Dropbox from a Google account I never use. I have now got to suss out HOW I can cancel the purchase and change to my regular email address, it's awful having a 84 year old addled brain.

 

Thanks again I'm very grateful.  PD..

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