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Forum Discussion

streamhens's avatar
streamhens
Explorer | Level 4
3 years ago

I am asked to upgrade even though I have not exceeded my remaining capacity.

 

Storage space
  • Megan's avatar
    Megan
    3 years ago

    Hey there, streamhens, happy Friday! 

     

    Can I ask where you received the upgrade message? Was it through email, or maybe as a notification on your account? 

     

    Let me know more, and we'll take it from there.

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    3 years ago

    Hey there, streamhens, happy Friday! 

     

    Can I ask where you received the upgrade message? Was it through email, or maybe as a notification on your account? 

     

    Let me know more, and we'll take it from there.

    • streamhens's avatar
      streamhens
      Explorer | Level 4
      3 years ago

      I guess it took some time to delete the data or something, but the error message has disappeared. Thank you very much.

      • Megan's avatar
        Megan
        Icon for Dropbox Staff rankDropbox Staff
        3 years ago

        Awesome news, streamhens! 

         

        If you need anything else, let me know. Have a lovely weekend ahead,enjoy! 

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