We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

streamhens's avatar
streamhens
Explorer | Level 4
3 years ago

I am asked to upgrade even though I have not exceeded my remaining capacity.

 
  • Megan's avatar
    3 years ago

    Hey there, streamhens, happy Friday! 

     

    Can I ask where you received the upgrade message? Was it through email, or maybe as a notification on your account? 

     

    Let me know more, and we'll take it from there.

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!