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jeffrph's avatar
jeffrph
Explorer | Level 3
3 months ago

Dropbox online-only consuming hard drive space.

My Dropbox is set to online-only but it still keeps on downloading .tmp files on my computer that consumes a lot of hard drive space. I had to manually delete every time.

  • Hey @jeffrph,, thanks for the info! 

     

    Would you mind if I reach out internally about this, in order to gather some more info? 

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff

    Hey @jeffrph, I hope you're doing well!

     

    These temporary files only exist in the program folder, right, not in your Dropbox folder as well?

     

    Also, which version of the app are you using? Feel free to also take a look at this relevant thread. 

     

    Let me know more, and we'll take it from there! 

    • jeffrph's avatar
      jeffrph
      Explorer | Level 3

      I have the same issue as the thread you linked to.  I deleted out 34GB of temp files earlier today and in a few days, I will have to do the same thing again.   Here are some additional files that have downloaded since I cleared it out a couple hours ago.  These files are consuming 1.24GB of hard drive space just in the last couple hours.   

       

       

      • Megan's avatar
        Megan
        Icon for Dropbox Staff rankDropbox Staff

        Hey @jeffrph,, thanks for the info! 

         

        Would you mind if I reach out internally about this, in order to gather some more info?