You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

jeffrph's avatar
jeffrph
Explorer | Level 3
4 months ago

Dropbox online-only consuming hard drive space.

My Dropbox is set to online-only but it still keeps on downloading .tmp files on my computer that consumes a lot of hard drive space. I had to manually delete every time.

  • Hey @jeffrph,, thanks for the info! 

     

    Would you mind if I reach out internally about this, in order to gather some more info? 

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff

    Hey @jeffrph, I hope you're doing well!

     

    These temporary files only exist in the program folder, right, not in your Dropbox folder as well?

     

    Also, which version of the app are you using? Feel free to also take a look at this relevant thread. 

     

    Let me know more, and we'll take it from there! 

    • jeffrph's avatar
      jeffrph
      Explorer | Level 3

      I have the same issue as the thread you linked to.  I deleted out 34GB of temp files earlier today and in a few days, I will have to do the same thing again.   Here are some additional files that have downloaded since I cleared it out a couple hours ago.  These files are consuming 1.24GB of hard drive space just in the last couple hours.   

       

       

      • Megan's avatar
        Megan
        Icon for Dropbox Staff rankDropbox Staff

        Hey @jeffrph,, thanks for the info! 

         

        Would you mind if I reach out internally about this, in order to gather some more info? 

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!