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breyerwhite's avatar
breyerwhite
New member | Level 2
2 years ago

Complaint regarding Dropbox's sabotage of the Mac app for free users

  Dear Dropbox Support,   I am writing to express my deep frustration and disappointment with the recent changes made to the Dropbox Mac app for free users. As a long-time user and advocate of ...
Desktop
Dropbox Basic
Mac
Storage space
Sync
Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hi there breyerwhite, thanks for taking the time to share your thoughts on this. Your feedback has been noted in our system. 

 

I'm assuming you're familiar with this Help Center article, which outlines the expected changes on the new desktop app for Mac OS - right? 

 

As for the issue you mentioned about being able to sync only one file at a time, could you provide some additional information?

 

If you could also send us a screenshot of the app's exact status and version as shown in your menu bar and one of the 'out of space' messages you get, I'd appreciate it.

 

Let us know what you find and we'll take it from there. 

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