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Mac

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I changed my user name after installing the Dropbox app and now it won't launch
I have a new laptop (MacBook Air - M4), running the latest Sequoia. I migrated everything over from my former system, which included Dropbox. Day-1, all was running fine. Day-2, I needed to change the names of the System Users. I followed the instructions from Apple, which includes changing the home folder name in "Users" and then the corresponding account name field(s) in System Settings, Users & Groups, The home folder path on Day-1, with the original name, was /Users/keri_1/ On Day-2 -- after the renaming -- the new (& current) home folder path is /Users/keri/ Now when I launch DropBox, it is looking for this path to grant permissions: /Users/keri_1/.dropbox and immediately gives the message that "Dropbox needs to change permissions for the Folder: /Users/keri_1/.dropbox" which it cannot find since that path name no longer exists. Clicking OK, the next message I get is "Couldn't start Dropbox" and it shuts down. How do I get DropBox to correct the path it is trying to use? I have contacted Support and we have exchanged several emails, including some Terminal commands to run, which did not correct this issue.
Solved
keri h.1
16 hours ago Place Apps and Installations
50Views
0likes
4Comments
3 months after subscription cancelation, all my files were uploaded and I cannot retrieve them.
I have a Mac. I have canceled my subscription to DropBox a few months ago, but I left my files in the dropbox folder. A few days ago, all the files were uploaded and are not available offline anymore and they do not seem to download, how can I retrieve them offline? On top of that, I get this message that my files represent nineteen hundred time my limit and that my files may be deleted. But I never asked for them to be all sucked online in the first place. This is distressing. Help would be very welcome, thanks,
stephbg
16 hours ago Place View, download, and export
19Views
0likes
1Comment
Having to reinstall Dropbox every day to sync my files on a MAC
For a couple of months I have been having to reinstall Dropbox every day. If I don't, my team members aren't able to see any changes that I have made.
CarlaD
22 hours ago Place Create, upload, and share
33Views
0likes
7Comments
Unable to move Dropbox folder to external drive on Mac
Good evening, I have tried many solutions suggested by this forum to get the result of having a copy of the files present on the cloud also on an external mac disk but without success (permissions, formatting the APFS drive encrypted and not, mac os extended). The disk where the operating system resides is 250GB and is not sufficient to also contain the dropbox files. currently my operating system is sequoia 15.3.2 si imac retina 5k 2020. do you have any solutions?
gerardofatone
2 days ago Place Create, upload, and share
70Views
0likes
10Comments
The Dropbox right-click options are gone from my Mac's Finder.
My files are all in the cloud. This restricts things I can do on my Mac; I can't preview or upload to the web, for example (which I want to do often). I thought one used to be able to right click in the Finder and make a particular folder available offline. But that's missing on my Mac. Right clicking in a Dropbox folder reveals nothing connected to Dropbox. Otherwise, files function and sync if opened and modified as normal. The Dropbox icon at the top right of the Mac screen is visible and seems to be functioning normally. Can right clicking in the Finder be turned on somehow? I have the option to make all Dropbox files available offline in Dropbox preferences, but I don't want all of the files—just some of them.
Birsay1
2 days ago Place Apps and Installations
369Views
0likes
26Comments
Please revert the new screenshot "feature" on MacOS, or at least give us the option to do so.
Hi, can you PLEASE revert that new Screenshot "feature" you added in MacOS. Previously, it was possible to simply drag and drop a Screenshot into Finder or Photos right after it was taken. Now, your stupid popup shows up and drag and drop doesn't work. This worked PERFECTLY in the past and there was NO reason to touch this functionality. Why are you taking this feature away from us???
GregorBeyerle
2 days ago Place Apps and Installations
133Views
3likes
5Comments
Why does Dropbox for MacBook keep 'removing' itself?
Hi, Myself and multiple users in my organisation have an issue where the Dropbox installed App on our MacBooks 'removes itself. By this, I mean, Dropbox will still be installed, we can navigate VIA finder, however we are suddenly unable to open the files. When we navigate to Dropbox on the menubar, the icon has been removed, but the space for it is still there, when clicking it, it pulls up the Dropbox pop up as normal. When we go to share files we are presented with the options that can be seen below. What we have to do is redownload the Dropbox installer and reinstall Dropbox. When the install is done, we dont need to do anything else, no resyncing files etc. It picks up where it left off.. Really weird. This is happening for people on different versions of MacBooks, different versions of Dropbox etc. Any advise?
joecohs
2 days ago Place Apps and Installations
208Views
0likes
20Comments
Dropbox won't show me the option to make content "available offline".
have installed Dropbox on two MacBooks. On the first one, I can download folders and make them available offline. However, this isn't working on this MacBook Air. I've already uninstalled and reinstalled Dropbox. Dropbox has full disk access on this laptop. What is going wrong, and how can I resolve this?
jor2
2 days ago Place Apps and Installations
408Views
0likes
26Comments
Searching for files in Finder in the Dropbox folder isn't working on Mac OS
Hi everyone. Im using macOS Sequoia 15.3.2. When I'm in a Finder windows, in my dropbox folder – the filesearch don't work. The search doesn't find any results. If I'm in a regular folder on my SSD, everything works fine. Any syggestions? Best regards Søren
svedel77
3 days ago Place Apps and Installations
46Views
0likes
6Comments
I can't open the app, reinstalling doesn't work.
Salve, quando cerco di avviare l'app Dropbox su Mac mi compare il messaggio "Impossibile avviare Dropbox". L'app ha sempre funzionato sino a ieri. Cosa posso fare? Ho già provato a disinstallare e reinstallare il programma invano. Chiedo aiuto, grazie.
Solved
nandom111
3 days ago Place Apps and Installations
82Views
0likes
7Comments

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h.1","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-10.svg?time=0"},"id":"user:284626"},"ForumTopicMessage:message:828279":{"__typename":"ForumTopicMessage","subject":"I changed my user name after installing the Dropbox app and now it won't launch","conversation":{"__ref":"Conversation:conversation:828279"},"id":"message:828279","revisionNum":2,"uid":828279,"depth":0,"board":{"__ref":"Forum:board:101001016"},"author":{"__ref":"User:user:284626"},"metrics":{"__typename":"MessageMetrics","views":50},"postTime":"2025-03-28T17:44:23.441-07:00","lastPublishTime":"2025-03-28T18:16:05.708-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" I have a new laptop (MacBook Air - M4), running the latest Sequoia. I migrated everything over from my former system, which included Dropbox. \n Day-1, all was running fine. \n Day-2, I needed to change the names of the System Users. I followed the instructions from Apple, which includes changing the home folder name in \"Users\" and then the corresponding account name field(s) in System Settings, Users & Groups, \n The home folder path on Day-1, with the original name, was \n /Users/keri_1/ \n On Day-2 -- after the renaming -- the new (& current) home folder path is \n /Users/keri/ \n Now when I launch DropBox, it is looking for this path to grant permissions: \n /Users/keri_1/.dropbox \n and immediately gives the message that \"Dropbox needs to change permissions for the Folder: /Users/keri_1/.dropbox\" which it cannot find since that path name no longer exists. \n Clicking OK, the next message I get is \"Couldn't start Dropbox\" and it shuts down. \n How do I get DropBox to correct the path it is trying to use? I have contacted Support and we have exchanged several emails, including some Terminal commands to run, which did not correct this issue. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"1222","kudosSumWeight":0,"repliesCount":4,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:829214":{"__typename":"Conversation","id":"conversation:829214","topic":{"__typename":"ForumTopicMessage","uid":829214},"lastPostingActivityTime":"2025-04-05T14:30:38.312-07:00","solved":false},"User:user:1886056":{"__typename":"User","uid":1886056,"login":"stephbg","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-10.svg?time=0"},"id":"user:1886056"},"ForumTopicMessage:message:829214":{"__typename":"ForumTopicMessage","subject":"3 months after subscription cancelation, all my files were uploaded and I cannot retrieve them.","conversation":{"__ref":"Conversation:conversation:829214"},"id":"message:829214","revisionNum":1,"uid":829214,"depth":0,"board":{"__ref":"Forum:board:101001012"},"author":{"__ref":"User:user:1886056"},"metrics":{"__typename":"MessageMetrics","views":19},"postTime":"2025-04-05T10:52:37.204-07:00","lastPublishTime":"2025-04-05T10:52:37.204-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" I have a Mac. I have canceled my subscription to DropBox a few months ago, but I left my files in the dropbox folder. A few days ago, all the files were uploaded and are not available offline anymore and they do not seem to download, how can I retrieve them offline? On top of that, I get this message that my files represent nineteen hundred time my limit and that my files may be deleted. But I never asked for them to be all sucked online in the first place. This is distressing. Help would be very welcome, thanks, ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"521","kudosSumWeight":0,"repliesCount":1,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:828831":{"__typename":"Conversation","id":"conversation:828831","topic":{"__typename":"ForumTopicMessage","uid":828831},"lastPostingActivityTime":"2025-04-05T09:16:18.277-07:00","solved":false},"User:user:1532335":{"__typename":"User","uid":1532335,"login":"CarlaD","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-2.svg?time=0"},"id":"user:1532335"},"ForumTopicMessage:message:828831":{"__typename":"ForumTopicMessage","subject":"Having to reinstall Dropbox every day to sync my files on a MAC","conversation":{"__ref":"Conversation:conversation:828831"},"id":"message:828831","revisionNum":1,"uid":828831,"depth":0,"board":{"__ref":"Forum:board:101001014"},"author":{"__ref":"User:user:1532335"},"metrics":{"__typename":"MessageMetrics","views":33},"postTime":"2025-04-02T07:50:48.301-07:00","lastPublishTime":"2025-04-02T07:50:48.301-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" For a couple of months I have been having to reinstall Dropbox every day. If I don't, my team members aren't able to see any changes that I have made. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"158","kudosSumWeight":0,"repliesCount":7,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:828854":{"__typename":"Conversation","id":"conversation:828854","topic":{"__typename":"ForumTopicMessage","uid":828854},"lastPostingActivityTime":"2025-04-05T01:13:38.300-07:00","solved":false},"User:user:1909704":{"__typename":"User","uid":1909704,"login":"gerardofatone","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-7.svg?time=0"},"id":"user:1909704"},"ForumTopicMessage:message:828854":{"__typename":"ForumTopicMessage","subject":"Unable to move Dropbox folder to external drive on Mac","conversation":{"__ref":"Conversation:conversation:828854"},"id":"message:828854","revisionNum":2,"uid":828854,"depth":0,"board":{"__ref":"Forum:board:101001014"},"author":{"__ref":"User:user:1909704"},"metrics":{"__typename":"MessageMetrics","views":70},"postTime":"2025-04-02T09:39:21.328-07:00","lastPublishTime":"2025-04-02T10:20:57.442-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Good evening, I have tried many solutions suggested by this forum to get the result of having a copy of the files present on the cloud also on an external mac disk but without success (permissions, formatting the APFS drive encrypted and not, mac os extended). \n The disk where the operating system resides is 250GB and is not sufficient to also contain the dropbox files. \n currently my operating system is sequoia 15.3.2 si imac retina 5k 2020. \n do you have any solutions? ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"477","kudosSumWeight":0,"repliesCount":10,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:813056":{"__typename":"Conversation","id":"conversation:813056","topic":{"__typename":"ForumTopicMessage","uid":813056},"lastPostingActivityTime":"2025-04-04T15:04:41.085-07:00","solved":false},"User:user:1657275":{"__typename":"User","uid":1657275,"login":"Birsay1","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-3.svg?time=0"},"id":"user:1657275"},"ForumTopicMessage:message:813056":{"__typename":"ForumTopicMessage","subject":"The Dropbox right-click options are gone from my Mac's Finder.","conversation":{"__ref":"Conversation:conversation:813056"},"id":"message:813056","revisionNum":2,"uid":813056,"depth":0,"board":{"__ref":"Forum:board:101001016"},"author":{"__ref":"User:user:1657275"},"metrics":{"__typename":"MessageMetrics","views":369},"postTime":"2024-12-11T20:26:07.949-08:00","lastPublishTime":"2024-12-11T23:06:47.019-08:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" My files are all in the cloud. This restricts things I can do on my Mac; I can't preview or upload to the web, for example (which I want to do often). \n I thought one used to be able to right click in the Finder and make a particular folder available offline. But that's missing on my Mac. Right clicking in a Dropbox folder reveals nothing connected to Dropbox. Otherwise, files function and sync if opened and modified as normal. The Dropbox icon at the top right of the Mac screen is visible and seems to be functioning normally. \n Can right clicking in the Finder be turned on somehow? \n I have the option to make all Dropbox files available offline in Dropbox preferences, but I don't want all of the files—just some of them. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"732","kudosSumWeight":0,"repliesCount":26,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:827159":{"__typename":"Conversation","id":"conversation:827159","topic":{"__typename":"ForumTopicMessage","uid":827159},"lastPostingActivityTime":"2025-04-04T08:49:33.954-07:00","solved":false},"User:user:1257407":{"__typename":"User","uid":1257407,"login":"GregorBeyerle","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":null},"id":"user:1257407"},"ForumTopicMessage:message:827159":{"__typename":"ForumTopicMessage","subject":"Please revert the new screenshot \"feature\" on MacOS, or at least give us the option to do so.","conversation":{"__ref":"Conversation:conversation:827159"},"id":"message:827159","revisionNum":3,"uid":827159,"depth":0,"board":{"__ref":"Forum:board:101001016"},"author":{"__ref":"User:user:1257407"},"metrics":{"__typename":"MessageMetrics","views":133},"postTime":"2025-03-19T06:59:24.581-07:00","lastPublishTime":"2025-03-19T10:33:44.984-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Hi, can you PLEASE revert that new Screenshot \"feature\" you added in MacOS. Previously, it was possible to simply drag and drop a Screenshot into Finder or Photos right after it was taken. Now, your stupid popup shows up and drag and drop doesn't work. This worked PERFECTLY in the past and there was NO reason to touch this functionality. Why are you taking this feature away from us??? ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"389","kudosSumWeight":3,"repliesCount":5,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:819738":{"__typename":"Conversation","id":"conversation:819738","topic":{"__typename":"ForumTopicMessage","uid":819738},"lastPostingActivityTime":"2025-04-04T08:30:03.765-07:00","solved":false},"User:user:1900152":{"__typename":"User","uid":1900152,"login":"joecohs","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-7.svg?time=0"},"id":"user:1900152"},"AssociatedImage:{\"url\":\"https://www.dropboxforum.com/t5/s/mxpez29397/images/bS04MTk3MzgtemJta3Ji?revision=1\"}":{"__typename":"AssociatedImage","url":"https://www.dropboxforum.com/t5/s/mxpez29397/images/bS04MTk3MzgtemJta3Ji?revision=1","title":"Screenshot 2025-01-28 at 09.22.48.png","associationType":"BODY","width":708,"height":666,"altText":""},"ForumTopicMessage:message:819738":{"__typename":"ForumTopicMessage","subject":"Why does Dropbox for MacBook keep 'removing' itself?","conversation":{"__ref":"Conversation:conversation:819738"},"id":"message:819738","revisionNum":1,"uid":819738,"depth":0,"board":{"__ref":"Forum:board:101001016"},"author":{"__ref":"User:user:1900152"},"metrics":{"__typename":"MessageMetrics","views":208},"postTime":"2025-01-28T01:25:17.276-08:00","lastPublishTime":"2025-01-28T01:25:17.276-08:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Hi, Myself and multiple users in my organisation have an issue where the Dropbox installed App on our MacBooks 'removes itself. By this, I mean, Dropbox will still be installed, we can navigate VIA finder, however we are suddenly unable to open the files. When we navigate to Dropbox on the menubar, the icon has been removed, but the space for it is still there, when clicking it, it pulls up the Dropbox pop up as normal. When we go to share files we are presented with the options that can be seen below. What we have to do is redownload the Dropbox installer and reinstall Dropbox. When the install is done, we dont need to do anything else, no resyncing files etc. It picks up where it left off.. Really weird. This is happening for people on different versions of MacBooks, different versions of Dropbox etc. Any advise? ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"888","kudosSumWeight":0,"repliesCount":20,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[{"__typename":"AssociatedImageEdge","cursor":"MjUuMnwyLjF8b3wyNXxfTlZffDE","node":{"__ref":"AssociatedImage:{\"url\":\"https://www.dropboxforum.com/t5/s/mxpez29397/images/bS04MTk3MzgtemJta3Ji?revision=1\"}"}}],"totalCount":1,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:803778":{"__typename":"Conversation","id":"conversation:803778","topic":{"__typename":"ForumTopicMessage","uid":803778},"lastPostingActivityTime":"2025-04-04T06:20:02.794-07:00","solved":false},"User:user:1884520":{"__typename":"User","uid":1884520,"login":"jor2","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-1.svg?time=0"},"id":"user:1884520"},"ForumTopicMessage:message:803778":{"__typename":"ForumTopicMessage","subject":"Dropbox won't show me the option to make content \"available offline\".","conversation":{"__ref":"Conversation:conversation:803778"},"id":"message:803778","revisionNum":2,"uid":803778,"depth":0,"board":{"__ref":"Forum:board:101001016"},"author":{"__ref":"User:user:1884520"},"metrics":{"__typename":"MessageMetrics","views":408},"postTime":"2024-10-28T10:59:17.207-07:00","lastPublishTime":"2024-10-28T11:25:52.341-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" have installed Dropbox on two MacBooks. On the first one, I can download folders and make them available offline. However, this isn't working on this MacBook Air. I've already uninstalled and reinstalled Dropbox. Dropbox has full disk access on this laptop. \n What is going wrong, and how can I resolve this? ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"310","kudosSumWeight":0,"repliesCount":26,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:828342":{"__typename":"Conversation","id":"conversation:828342","topic":{"__typename":"ForumTopicMessage","uid":828342},"lastPostingActivityTime":"2025-04-04T05:31:35.408-07:00","solved":false},"User:user:1909236":{"__typename":"User","uid":1909236,"login":"svedel77","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-4.svg?time=0"},"id":"user:1909236"},"AssociatedImage:{\"url\":\"https://www.dropboxforum.com/t5/s/mxpez29397/images/bS04MjgzNDItSzhWaWMx?revision=3\"}":{"__typename":"AssociatedImage","url":"https://www.dropboxforum.com/t5/s/mxpez29397/images/bS04MjgzNDItSzhWaWMx?revision=3","title":"Dropbox.png","associationType":"BODY","width":2064,"height":1208,"altText":null},"ForumTopicMessage:message:828342":{"__typename":"ForumTopicMessage","subject":"Searching for files in Finder in the Dropbox folder isn't working on Mac OS","conversation":{"__ref":"Conversation:conversation:828342"},"id":"message:828342","revisionNum":3,"uid":828342,"depth":0,"board":{"__ref":"Forum:board:101001016"},"author":{"__ref":"User:user:1909236"},"metrics":{"__typename":"MessageMetrics","views":46},"postTime":"2025-03-29T23:30:15.407-07:00","lastPublishTime":"2025-03-30T23:27:40.334-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Hi everyone. \n Im using macOS Sequoia 15.3.2. When I'm in a Finder windows, in my dropbox folder – the filesearch don't work. The search doesn't find any results. \n If I'm in a regular folder on my SSD, everything works fine. \n Any syggestions? \n Best regards \n Søren \n ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"286","kudosSumWeight":0,"repliesCount":6,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[{"__typename":"AssociatedImageEdge","cursor":"MjUuMnwyLjF8b3wyNXxfTlZffDE","node":{"__ref":"AssociatedImage:{\"url\":\"https://www.dropboxforum.com/t5/s/mxpez29397/images/bS04MjgzNDItSzhWaWMx?revision=3\"}"}}],"totalCount":1,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:828439":{"__typename":"Conversation","id":"conversation:828439","topic":{"__typename":"ForumTopicMessage","uid":828439},"lastPostingActivityTime":"2025-04-04T03:58:35.748-07:00","solved":true},"User:user:1909357":{"__typename":"User","uid":1909357,"login":"nandom111","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-4.svg?time=0"},"id":"user:1909357"},"AssociatedImage:{\"url\":\"https://www.dropboxforum.com/t5/s/mxpez29397/images/bS04Mjg0MzktM1BHdWpj?revision=2\"}":{"__typename":"AssociatedImage","url":"https://www.dropboxforum.com/t5/s/mxpez29397/images/bS04Mjg0MzktM1BHdWpj?revision=2","title":"Schermata 2025-03-31 alle 07.57.20.png","associationType":"BODY","width":292,"height":374,"altText":""},"ForumTopicMessage:message:828439":{"__typename":"ForumTopicMessage","subject":"I can't open the app, reinstalling doesn't work.","conversation":{"__ref":"Conversation:conversation:828439"},"id":"message:828439","revisionNum":2,"uid":828439,"depth":0,"board":{"__ref":"Forum:board:101001016"},"author":{"__ref":"User:user:1909357"},"metrics":{"__typename":"MessageMetrics","views":82},"postTime":"2025-03-30T23:15:30.485-07:00","lastPublishTime":"2025-03-30T23:24:24.485-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Salve, \n quando cerco di avviare l'app Dropbox su Mac mi compare il messaggio \"Impossibile avviare Dropbox\". L'app ha sempre funzionato sino a ieri. Cosa posso fare? Ho già provato a disinstallare e reinstallare il programma invano. 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