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Forum Discussion
The Dropbox right-click options are gone from my Mac's Finder.
My files are all in the cloud. This restricts things I can do on my Mac; I can't preview or upload to the web, for example (which I want to do often).
I thought one used to be able to right click in the Finder and make a particular folder available offline. But that's missing on my Mac. Right clicking in a Dropbox folder reveals nothing connected to Dropbox. Otherwise, files function and sync if opened and modified as normal. The Dropbox icon at the top right of the Mac screen is visible and seems to be functioning normally.
Can right clicking in the Finder be turned on somehow?
I have the option to make all Dropbox files available offline in Dropbox preferences, but I don't want all of the files—just some of them.
- Nancy
Dropbox Staff
Thanks for posting here, Birsay1!
Can you tell me the exact syncing status and app version of the Dropbox app at the moment?
I’d also like you to clarify what you mean when saying you can’t upload to the web; are you adding files within the local Dropbox folder and they never appear to your Dropbox account online?
Other than that, I’d like you to follow these steps to restart your Finder and let me know if the context menu options appear after that in your Dropbox folder.
Keep me posted for any updates.
Thank you very much for helping!
Dropbox I believe is v213.4.4597.
Sync status? I'm not sure. Seems to be syncing fine. Default sync for new files: Available offline (I changed recently from Online-only). In Dropbox folder updates I have an option to update to use File Provider. Could that be an issue?
By upload to web I mean upload files from a Dropbox folder to a website—nothing to do with Dropbox sync. The files aren't on my computer, with the Finder showing the filenames and zero kb, meaning do data. I have to open the file first so that it downloads to my Mac, then upload it to the website I want. I don't want to have to download each and every file (I want to upload hundreds). Previewing each file is also important. I don't want to have to open each one before viewing it.
About the link ("these steps"), it doesn't seem to match my Mac (Sequoia 15.1.1 (24B91)). But looking around I found Login Items & Extensions, then File Providers. Dropbox is already on. There also is One Drive, which I turned off. Relaunching Finder didn't seem to change anything, so no Dropbox context menu options didn't appear. And I need to turn One Drive back on.
- Nancy
Thanks for the updates, Birsay1! You can double check the syncing status of your Dropbox app with these steps. Does it state it's up to date?
Thanks for trying to relaunch your Finder in the meantime; what I want you to do next is perform an advanced reinstall of the Dropbox app (if you're not a free Basic user with more than 3 devices connected) and let me know if that helps.
