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Forum Discussion
psiboxer
3 years agoHelpful | Level 5
Website freezes, when I try to upload files
Hi All - I've created a folder on the dropbox website (not the app) and uploaded several folders. Now trying to upload a series of Jpegs and random doc files, etc. When I select the files, the whol...
- 3 years ago
Fair enough.
Hannah
Dropbox Staff
Hey psiboxer, thanks for bringing this to our attention.
I'd suggest you try from a different browser, or from a private browsing window, to see if you get a different behavior.
If so, you can try clearing the cache of your browser, which should help.
Let me know how it goes!
psiboxer
3 years agoHelpful | Level 5
Thanks - I actually found the upload started if I waited for about 2 minutes. But it's poor development. The site really should have a message or something that says it's preparing for the upload...
- Walter3 years agoDropbox Staff
Hey psiboxer, sorry to jump in, but does the same behavior persist on other browsers too?
Also, how many files are you trying to upload in one go?
- psiboxer3 years agoHelpful | Level 5
Walter Hannah - When I switch from Safari to Chrome, the page no longer freezes. However, I get a bunch of incompatibility errors on the file. I'm trying to upload a Photos Library from my Mac to Dropbox to save space. However, it seems Dropbox is pretty particular about what it's willing to store. When I say skip the incompatible files, it starts uploading ~7500 files instead of the one photo library. Granted, it's 16GB, but that's exactly why I need to put it in the cloud to save space.
- Walter3 years agoDropbox Staff
Thanks for the additional information psiboxer - much appreciated.
I just wanted to mention that it's not really recommended to put your Photos Libraries to Dropbox. You can find more information about this here and here.
I hope this helps to some extent.
- psiboxer3 years agoHelpful | Level 5
Fair enough.
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