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Forum Discussion

jjbveld's avatar
jjbveld
Explorer | Level 4
10 months ago

Waiting to sync (Mac)

Since yesterday, Dropbox won't sync files on my iMac. The app constantly says 'syncing 175 files', but nothing happens Manual upload does work. So apparently there is nothing wrong with the interne...
Desktop
Dropbox Basic
Mac
Sync
  • Mark's avatar
    Mark
    10 months ago

    Is it possible to see which files are syncing based upon the icons of the folders in Finder?

     

    If so try moving the folder/directory out of Dropbox to say desktop, let it sync to clear icon/up to date and then return it the folder. That usually works. 

Mark's avatar
Mark
Icon for Super User II rankSuper User II

Is it possible to see which files are syncing based upon the icons of the folders in Finder?

 

If so try moving the folder/directory out of Dropbox to say desktop, let it sync to clear icon/up to date and then return it the folder. That usually works. 

3d's avatar
3d
New member | Level 2
8 months ago

I am having exaclty the same issue.  Just keeps saying "syncing 1518 files" but nothing happens and dropbox icon in mac menu bar has an X in the lower right hand corner".

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    8 months ago

    Sorry to hear about this, 3d.

     

    Which version of the Dropbox app do you currently have installed? You can see what by hovering over your Dropbox icon.

     

    Have you also checked out this article for some possible troubleshooting steps?

    • jcglf's avatar
      jcglf
      Explorer | Level 3
      5 months ago

      Same boat here. Mac OS 14.5. DropBox v203.3.4712. Stuck or hung up "waiting to sync" 2641 files. I have turned off and on. Logged out and in. Deleted DropBox and reinstalled. And still hung "Syncing 2,641 files." Please advise.   

      • Hannah's avatar
        Hannah
        Icon for Dropbox Staff rankDropbox Staff
        5 months ago

        Sorry to hear that, jcglf.

         

        Can you try these steps here and let us know if they help?

  • mapledudu's avatar
    mapledudu
    Explorer | Level 3
    3 months ago

    I having exactly the same issue but in Mac.  Just keeps saying "syncing 15 files" but nothing happens and Dropbox icon in Mac menu bar has an syncing circle 

    • Walter's avatar
      Walter
      Icon for Dropbox Staff rankDropbox Staff
      3 months ago

      Hey mapledudu - sorry to hear about this.

       

      Does the issue persist after rebooting your computer or quitting and relaunching the Dropbox desktop app? 

      • mapledudu's avatar
        mapledudu
        Explorer | Level 3
        3 months ago

        Yes, It has been several days. It happened after I moved a 200M installation file from one computer, and then moved out from this computer.  I suspected it was not completed syncing before I moved it out. I put it back and then resync but never works. I tried the methods to fix preference/account but failed. The dropbox does have access to the whole mac. Thanks

         

         

         

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