You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
jjbveld
11 months agoExplorer | Level 4
Waiting to sync (Mac)
Since yesterday, Dropbox won't sync files on my iMac. The app constantly says 'syncing 175 files', but nothing happens Manual upload does work. So apparently there is nothing wrong with the interne...
- 11 months ago
Is it possible to see which files are syncing based upon the icons of the folders in Finder?
If so try moving the folder/directory out of Dropbox to say desktop, let it sync to clear icon/up to date and then return it the folder. That usually works.
Mark
Super User II
Is it possible to see which files are syncing based upon the icons of the folders in Finder?
If so try moving the folder/directory out of Dropbox to say desktop, let it sync to clear icon/up to date and then return it the folder. That usually works.
3d
9 months agoNew member | Level 2
I am having exaclty the same issue. Just keeps saying "syncing 1518 files" but nothing happens and dropbox icon in mac menu bar has an X in the lower right hand corner".
- Hannah9 months agoDropbox Staff
Sorry to hear about this, 3d.
Which version of the Dropbox app do you currently have installed? You can see what by hovering over your Dropbox icon.
Have you also checked out this article for some possible troubleshooting steps?
- jcglf6 months agoExplorer | Level 3
Same boat here. Mac OS 14.5. DropBox v203.3.4712. Stuck or hung up "waiting to sync" 2641 files. I have turned off and on. Logged out and in. Deleted DropBox and reinstalled. And still hung "Syncing 2,641 files." Please advise.
- mapledudu4 months agoExplorer | Level 3
I having exactly the same issue but in Mac. Just keeps saying "syncing 15 files" but nothing happens and Dropbox icon in Mac menu bar has an syncing circle
- Walter4 months agoDropbox Staff
Hey mapledudu - sorry to hear about this.
Does the issue persist after rebooting your computer or quitting and relaunching the Dropbox desktop app?
- mapledudu4 months agoExplorer | Level 3
Yes, It has been several days. It happened after I moved a 200M installation file from one computer, and then moved out from this computer. I suspected it was not completed syncing before I moved it out. I put it back and then resync but never works. I tried the methods to fix preference/account but failed. The dropbox does have access to the whole mac. Thanks
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!