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IMightAsWellBashMyHeadIn's avatar
IMightAsWellBashMyHeadIn
Helpful | Level 5
2 years ago

Uploading in browser extremely slow @ 9Mb/minute

Uploading in browser extremely slow @ 9Mb/minute. The interface is slow also as if someone hobbled Dropbox on purpose with the updated look. Why is it that companies now think they can beta test on their customers?

Sync
upload
Web
  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hi IMightAsWellBashMyHeadIn, thanks for bringing this to our attention.

     

    Could you try switching browsers to see if this helps?

     

    Otherwise, you can try using incognito/private browsing mode without any extensions running, clearing your cache and even resetting your browser entirely.

     

    Keep me updated with any progress!

    • IMightAsWellBashMyHeadIn's avatar
      IMightAsWellBashMyHeadIn
      Helpful | Level 5
      2 years ago

      Hi Jay,

       

      I tried all that.

       

      I've also tried rebooting the pc, rebooting the router. Nothing has helped.

       

      It's still telling me it will take 3 hours+ to upload 1.5Gbs.

       

      This only started after Dropbox updated the web portal.

      • Walter's avatar
        Walter
        Icon for Dropbox Staff rankDropbox Staff
        2 years ago

        Hi there IMightAsWellBashMyHeadIn - sorry to jump in here and thanks for the additional information. 

         

        May I ask if this happens when uploading a single file or if you're uploading multiple files at once? 

         

        Do you get any different results if you do it in smaller batches perhaps? 

         

        If you still get stuck at some point during the upload process, please send us a screenshot so that we can have a visual too. 

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