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Forum Discussion
Unable to upload .mov videos
Trying to upload big mov files to Dropbox Professional account but error messages tells me that these files are not taken by Dropbox and cannot be transfered...anybody knows what to do?
I figured it out. I did not notice that some of the files were not local but in the icloud... I had to down load them first to drag them or upload them to dropbox. Might work for you.
I have the same problem but with .jpeg files. Never had this problem before. Drag and drop files into the dropbox folder in Safari... and the upload is supposed to start automatically... but today, nothing happens at all. If I figure it out... I will let you know. I don't think its a problem with file types. I have done the same with .mov files many times.
I figured it out. I did not notice that some of the files were not local but in the icloud... I had to down load them first to drag them or upload them to dropbox. Might work for you.
- Lusil
Dropbox Staff
Hi ErikLewis, thanks for nudging us on this thread and for keeping us in the loop.
Great work with the troubleshooting!
If anything else comes up in the future, you know where to find us.
In the meantime, I hope you have a great day ahead!
Hmmm. I'm dragging a large .mov from the finder into a dropbox folder in Chrome browser. Receiving this error message. I'm on a workstation that doesn't belong to me so I can't install the OSX dropbox application. Nothing in the cloud as of yet, so that workaround doesn't apply to me. The file is on an external USB harddrive. Need to upload this tonight so this error is rather irksome :/
My files are dowloaded onto my PC and dragged into the dropbox folder but still do not upload. I don't know how to fix this.
