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Forum Discussion
Shared link from client "temporarily disabled".
This has happened to me twice now! I'm a video editor and a client has shared 300GB or so of footage with me via their Dropbox, in 3 folders of 100GB or so. I copy over the first folder to my Dropbox...
Hi ay98182, let's jump right into this!
In general, someone would receive this message when going over their daily bandwidth limits for their Dropbox account and plan.
It sounds like in your case, your client might have exceeded their sharing limits and their links have been temporarily banned.
This message isn't related to the quota amount on the account, but the daily limits when using shared content. It could also be related to the type of content they share.
They'd need to contact Support, in order to see what can be done about it, and for our Team to remove the ban.
If you have any questions, let me know!
Megan
Dropbox Staff
Dropbox StaffHi ay98182, let's jump right into this!
In general, someone would receive this message when going over their daily bandwidth limits for their Dropbox account and plan.
It sounds like in your case, your client might have exceeded their sharing limits and their links have been temporarily banned.
This message isn't related to the quota amount on the account, but the daily limits when using shared content. It could also be related to the type of content they share.
They'd need to contact Support, in order to see what can be done about it, and for our Team to remove the ban.
If you have any questions, let me know!
