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Forum Discussion
Job reached maximum retry attempts
When I try to upload a PDF in gmail, I get error "Job reached maximum retry attempts". How I can fix it?
Hey all,
Quick update on this. We've made some changes on our side that should improve the success rate for saving files to your Dropbox via the Gmail Chrome addin. The underlying cause behind the degradation in performance appears to be caused by an issue with attachment links that Gmail is providing us, so we've reached out to them to try and resolve this fully.
As always, once I have more information to share I'll loop back here with an update!
Frank
Mark
Super User II
Super User IIWhat steps are you using to upload?
- Open e-mail (gmail, chrome) with pdf in attach
- On pdf document i take button “save to dropbox”
- I choose folder and push “save”
- Gmail says: job reached maximum retry attempts
- MarkHave you tried https://www.dropbox.com/help/sign-in/enable-dropbox-for-gmail ?
It may be worth disabling and re-enabling.
