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Forum Discussion

Helpful | Level 5

6 months ago

I can't access the backup files from my Windows device

For some reason there is no access to the backup files from my computer, please look at the screenshots. Thank you

Computer Backup

Rich
6 months ago
Nik10 wrote:

For some reason there is no access to the backup files from my computer ...

You can manage your backups from the Backups page. See also, the following help article:

https://help.dropbox.com/organize/how-to-manage-dropbox-backup

Helpful | Level 5

6 months ago

Will you delete your bank card?

Megan
Dropbox Staff
6 months ago
Hey Nik10, I hope you're doing well!

The message above isn't entirely clear, so I just wanted to check if you wish to delete your bank info from the account.

Is that the case? If not, feel free to elaborate a bit more.

Thank you!
- Nik10
  Helpful | Level 5
  6 months ago
  Hello!
  Yes, I wanted to delete my bank card.
  Thank you
  - Hannah
    Dropbox Staff
    6 months ago
    Hey Nik10, which plan are you currently on? Is it a paid one of a Dropbox Basic free account?
    
    You can see that here.

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