You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
EnormousTortoise
2 years agoNew member | Level 2
How to take team AND personal files with me when leaving a business account?
At the end of this week, my former organization is shutting down entirely and as part of that, they are shutting down their Dropbox Business plan.
I'm one of the people who will be keeping an archi...
- 2 years ago
Yes, on a Dropbox Business team, the personal folder would be one with your name on it, on which only you have access. This means the folder is private and not in shared folders.
The next steps are correct, copy everything necessary there, and once you have it, the admin would be able to convert you to a personal account.
EnormousTortoise
New member | Level 2
Thank you, this really helps and clarifies the situation.
Could i check with you if my "personal folder" is the folder with my name on it that is sublabeled "Only you have access" ?
If so, shall i make copies of the organizational files there, and then once everything is there, ask to convert my account to a personal plan?
Jay
2 years agoDropbox Staff
Yes, on a Dropbox Business team, the personal folder would be one with your name on it, on which only you have access. This means the folder is private and not in shared folders.
The next steps are correct, copy everything necessary there, and once you have it, the admin would be able to convert you to a personal account.
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!