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Forum Discussion

dduraznito's avatar
dduraznito
Explorer | Level 4
3 years ago

How to reset my camera uploads, I tried everything

Hi! I need to force the Android app to re-upload all the photos in my gallery. I set it up so it uploads everything, not just new photos, but it will only upload new items. I believe it recognizes o...
Camera uploads
Mobile
Sync
  • Megan's avatar
    Megan
    3 years ago

    Just sent you an email dduraznito!

     

    I'll see you there. Cheers!

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff

Hi dduraznito, how are you today? 

 

I can help you reset your camera uploads, if you wish. Would it be okay for me to reach out via email, in order for us to have a look into this privately? 

 

Let me know, and we'll take it from there! 

dduraznito's avatar
dduraznito
Explorer | Level 4
3 years ago
Yes, please
  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    3 years ago

    Just sent you an email dduraznito!

     

    I'll see you there. Cheers!

    • C-22's avatar
      C-22
      Explorer | Level 3
      5 months ago

      Hi!

      I also would like to re-upload all photos from my iPhone and my wife iPhone as some of our backup photos are missing from our hard drive. Could you please let me know how to start the photos upload from zero?

      Thank you for your time.

      • Hannah's avatar
        Hannah
        Icon for Dropbox Staff rankDropbox Staff
        5 months ago

        Hey C-22, thanks for your comment as well.

         

        Are both of those devices linked to the same Dropbox account? Your account?

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