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Forum Discussion

baip's avatar
baip
Explorer | Level 4
2 years ago

Folder ownership

We started a Dropbox Business trial from an account that owned several shared folders.  We deleted all the Team members who were sharing those folders except for the account that started the trial.  They continued to have access to the folders they had shared before the trial.  Now we have cancelled the trial.  The account that started the trial has ownership of those folders but no one else is sharing them.  There seem to be two sets of folders.  Do I have to reshare all the "new" folders with all the people who shared them before or is there a simpler way to establish ownership and sharing of those original folders?

  • Hey baip, thanks for using Dropbox and happy Friday!
     

    This sounds expected if you disbanded the team and I'm afraid you'll need to share these folders anew.

     

    I wish I had a better answer for you. 

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff

    Hey baip, thanks for using Dropbox and happy Friday!
     

    This sounds expected if you disbanded the team and I'm afraid you'll need to share these folders anew.

     

    I wish I had a better answer for you. 

    • baip's avatar
      baip
      Explorer | Level 4

      I understand that the owner of the disbanded team receives copies of the team folders and that those sharing the folders that became the team folders still have shared access to them. I'm one of those sharing the original folders. Why don't I see an owner of those folders? Doesn't every folder have an owner?

      • Walter's avatar
        Walter
        Icon for Dropbox Staff rankDropbox Staff

        Can you send me a screenshot of where you're seeing this baip

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