You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Jrledb74's avatar
Jrledb74
New member | Level 2
7 years ago

Files and Folders not showing on PC

When on my PC, a large amount of my folders/files show. However, there are some that do not appear on my PC. How can I make those folders show on the PC?

Desktop
Sync
  • Jay's avatar
    Jay
    7 years ago
    Hey there, welcome to the forums!
     
    There’s two possibilities for what you’re experiencing. Since you’ve mentioned that some are not on your PC, this means they’re visible either on the site or another device.
     
    Therefore, the two reasons for this are:
     
    Let us know if this info helps!
  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    7 years ago
    Hey there, welcome to the forums!
     
    There’s two possibilities for what you’re experiencing. Since you’ve mentioned that some are not on your PC, this means they’re visible either on the site or another device.
     
    Therefore, the two reasons for this are:
     
    Let us know if this info helps!
  • almosteverythin's avatar
    almosteverythin
    New member | Level 2
    6 years ago

    if there is a funny symbol it won't work. in particular the " | " vetrical slash causes this

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!