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Forum Discussion
Error 500 when trying to login to dropbox.com
I get an error message when I attempt to log onto drop box. dropbox.com/home; Can someone advise?
Our company's files have disappeared out of nowhere! I'm not finding anyone else with the same issue, but every now and then when I refresh the dropbox page, it shows an error 500. Is anyone else out there having problems?
We can't see the files on the dropbox app, nor dropbox website. We have too many important files there.- Mark
Super User II
Have you tried clearing cache and temp internet files?
- Jay
Dropbox Staff
Hi priscillasr, thanks for messaging the Community!
Are you the only person on your team experiencing this?
Do you have any proxy, VPN, firewall, security software, or even ISP/router settings that could be restricting traffic to the following Dropbox domains?
This will help me to assist further!
- Mark
Have you tried clearing temp internet files?
Hello- I have none of those items listed. I was using dropbox all week and last night without an issue. In all honesty- I don't know how to check for any of these issues.
Thank you.
