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dbob's avatar
dbob
New member | Level 2
7 years ago

'Error (404) We can't find the page you're looking for. '

When I try to assess some links that are written in a pdf file by copying & pasting the letters and entering, I see the following message by Dropbox. 'Error (404) We can't find the page you're looking for. ' At the first day when I clicked the links, it worked well. However it hasn't been working afterwards until now. The internet connection of my laptop computer is totally fine and it's exactly the same environment with the first day. I also tried with my mobile phone, but it only shows the same error message above.
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  • Jay's avatar
    Jay
    7 years ago
    Hi there, this message means that the file the link is pointing to has been deleted from that Dropbox account, or the link itself has been deleted.
     
    You’ll need to contact the owner of the file for them to restore the file or create a new shared link for you to access the file again.
     
    Hope this info helps.
  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    7 years ago
    Hi there, this message means that the file the link is pointing to has been deleted from that Dropbox account, or the link itself has been deleted.
     
    You’ll need to contact the owner of the file for them to restore the file or create a new shared link for you to access the file again.
     
    Hope this info helps.
    • DyanneKlinko's avatar
      DyanneKlinko
      Explorer | Level 3
      6 years ago

      IDK what I'm doing! I have at least 2 links that were sent to me. Bothing wrong on his, appears to be my issue. 404 code

       

      • DyanneKlinko's avatar
        DyanneKlinko
        Explorer | Level 3
        6 years ago

        I know the issue of my link is probably messed up or not there. please   help me

         

    • DyanneKlinko's avatar
      DyanneKlinko
      Explorer | Level 3
      6 years ago

      how do i create a new link? I just got this 2 days ago and I'm lost

       

       

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