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Forum Discussion
Gussj
2 years agoExplorer | Level 4
Dropbox stopped syncing since May on MacBook pro running ver 12.6.7-unable to syc anymore
Hi,
I just noticed Dropbox hasn't been syncing since may.
It is syncing on my other computer and iPhone but not on my MacBook Pro running Monterey 12.6.7
I uninstalled, re installe...
Hannah
2 years agoDropbox Staff
Hey Gussj, thanks for bringing this to our attention.
Can you please hover over the Dropbox icon in your menu bar, and let me know what the sync status and version of the Dropbox app is?
Let me know and we'll go from there.
- Gussj2 years agoExplorer | Level 4
Thanks Hannah,
Version 178.4.4811
indexing 2019 files....
- Hannah2 years agoDropbox Staff
Thanks for that, Gussj!
Would it actually be possible for you to upgrade your computer's OS to mac OS 13.3 or higher?
That should resolve this issue for you.
- Gussj2 years agoExplorer | Level 4
what do you suggest I should day, as I contacted apple, and they said I can't update to OS 13 on my devise
feedback appreciated
Thanks
- Gussj2 years agoExplorer | Level 4It is not compatible based on the following.
Monterey is the max I can go to.
https://www.macworld.com/article/673697/what-version-of-macos-can-my-mac-run.html
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