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Daniele79's avatar
Daniele79
Explorer | Level 3
2 years ago

Dropbox non completa la sincronizzazione

Buongiorno,

da qualche giorno dropbox è bloccato con la sincronizzazione e non capisco perché.

Pare cerchi di sincronizzare nuovamente tutti i file presenti nella mia cartella sul pc senza successo.

Non ho cambiato alcuna impostazione prima che accadesse il guaio.

 

Sicuramente ho creato qualche cartella e dei collegamenti all'interno di dropbox, ma lo avevo sempre fatto senza problemi.

Ho già provato a reinstallare ma senza successo.

 

Che posso tentare?

 

Grazie a chi vorrà rispondermi

Daniele

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff

    Hi Daniele79, thanks for bringing this to our attention.

     

    What device and OS are you running? 

     

    Could you also confirm the version of the Dropbox app by clicking the icon and opening the Preferences tab?

     

    This will help me to assist further!

     

    ---

     

    Ciao Daniele79, grazie per aver portato questo alla nostra attenzione.

     

    Quale dispositivo e sistema operativo utilizzi?

     

    Potresti anche confermare la versione dell'app Dropbox facendo clic sull'icona e aprendo la scheda Preferenze?

     

    Questo mi aiuterà ad assisterti ulteriormente!

    • Daniele79's avatar
      Daniele79
      Explorer | Level 3

      PC with Windows 11.

       

      V 181.4.5678

       

      Thank you!

      D.

      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff

        Thanks for the info, just to clarify, could you attach a screenshot showing the window of the Dropbox desktop application when it's open (while blurring out any personal filenames)?

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