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Forum Discussion
Dropbox Backup automatically creates folders under folders under folders ad infinitum
On my Macbook I once asked Dropbox to do backup of my Documents folder. What it did was to create a folder called "My files in Dropbox" and put all of my files under this folder. But under My files in Dropbox, it also created a folder named "Files on my computer". And under Files on my computer are "My files in Dropbox" AND another copy of all (or some, I am not sure, but many) of my files in Documents. This goes on ad infinitum it seems. These files take up all the storage of my laptop.
I've already contacted Dropbox Support three times via live chat (I have a paid subscription plan) but received no solution so far. Anyone else with the same problem? Did you find a solution?
I have the same problem. After I started using dropbox, it created extra folders on my laptop and now my laptop is super slow and complainign of lack of space. Why does it do it? Now neither dropbox backup can finish its works for the lack of space nor I can continue my work. How can I solve this situation?
Hi Nancy, thanks for your reply. I've already sent the tech support staff a few screenshots. But still no solution from them...
- Hannah
Dropbox Staff
