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Forum Discussion
Don't see 'sync now' option to prioritise which files sync first
I have a personal dropxox account and am on Mac OS Mojave 10.14.4. I am syncing a large number of files and want to prioritise some larger files first. According to this article https://help.dropbox.com/sync/prioritize-files-sync I should be able to right click on a file with the blue sync icon and see option 'Sync now'. However, I do not see this option - see screenshot.
I want to know if this option should be available on Mac for a personal account or if it's only available on business account. If it should be avaiable is there anything I can try to troubleshoot the problem?
Thanks for any help
Hi -X-ARCH & UnkleRukus!
Sorry to not have provided this information before but if you have a Dropbox Plus, Professional, or Business account, you can prioritize a file to sync ahead of others syncing with the Dropbox app on your computer.
Note: You can’t prioritize folders or package files at this time.
In case you'd like to log a feature request for a similar functionality for folders, the 'Share an Idea' section of our Community is the right place. Here's a direct link:
https://www.dropboxforum.com/t5/Share-an-idea/ct-p/101002000
I hope this clears things up a tad and I'm always around if you have any more questions!
Hey Dropbox, Is this option only available for single files? I have something like 500,000 files to sync in hundreds of folders, I couldn't possibly select all the most important ones individually! It would be really nice if I could choose a whole folder for priority sync!
- Walter
Dropbox Staff
Hi -X-ARCH & UnkleRukus!
Sorry to not have provided this information before but if you have a Dropbox Plus, Professional, or Business account, you can prioritize a file to sync ahead of others syncing with the Dropbox app on your computer.
Note: You can’t prioritize folders or package files at this time.
In case you'd like to log a feature request for a similar functionality for folders, the 'Share an Idea' section of our Community is the right place. Here's a direct link:
https://www.dropboxforum.com/t5/Share-an-idea/ct-p/101002000
I hope this clears things up a tad and I'm always around if you have any more questions!
So if I want to prioritize all 60 files in a folder, I have to do Sync Now for each of them individually rather than once for the folder? Good grief.
Apologies - I use this feature on my business dropbox account and just rechecked the article and it clearly says it's only for the professional business accounts
I pay for a personal (non-business) account, but do not have the "Sync Now" feature. I feel like this should be included with my paid account. (Dropbox: are you reading this?)
- Walter
Hey there Sam_Buss - sorry to hear you're having issues with this.
Can you please forward me a screenshot of the options you get when you right click on a file that's still syncing (it will have the blue syncing icon on it) in order to have a better look?
Thanks!
