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devildog67's avatar
devildog67
Helpful | Level 5
2 years ago

Can’t share file Sharing is restricted

I have 2 folders with 3 small json files in each. In folder 1 I was able to create View only links. In folder 2 I was able to create View only links on 1 file but not on the other 2. The contents of ...
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  • devildog67's avatar
    devildog67
    2 years ago

    SOLVED:
    Ok I went back and tried recreating the folder (created a new one) and added the same 3 files. Again, I was only able to share 1 of the 3 files. I got the same error message when trying to share the other 2. 

    I then deleted the 2 files from my local PC and created brand new Json files and copied the contents of the 1st file and uploaded them to the same folder as before.

     

    That worked! Not sure why. Has to be something about the files although I created them the same way as the first. Who knows. Anyway, thanks for everyone's help.

     

    Pablo 

devildog67's avatar
devildog67
Helpful | Level 5

Hi Hannah,

The error message I receive it this:

That's the only explanation I get. I've checked out the Learn more link and I don't see anything I'm doing wrong.

The files do not have any copyright issues as I created the files and they're just JSON files and are in fact empty.
Not to mention that I was able to share 1 of the 3 files just fine but not the other 2.

I'm going to recreate the folder and see if that helps.

Thanks

Pablo 

devildog67's avatar
devildog67
Helpful | Level 5
2 years ago

SOLVED:
Ok I went back and tried recreating the folder (created a new one) and added the same 3 files. Again, I was only able to share 1 of the 3 files. I got the same error message when trying to share the other 2. 

I then deleted the 2 files from my local PC and created brand new Json files and copied the contents of the 1st file and uploaded them to the same folder as before.

 

That worked! Not sure why. Has to be something about the files although I created them the same way as the first. Who knows. Anyway, thanks for everyone's help.

 

Pablo 

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Awesome news devildog67! 

     

    If you need anything else, we'll be one post away!

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