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Biska's avatar
Biska
New member | Level 2
3 years ago
Solved

Virus on my pics

Dear I have a problem with my account, something was happened and I can not see my pics anymore, on every picture is exension xmivuvbd and picture is unopenable. What can I do?

File access
restore
  • Arya 's avatar
    Arya
    2 years ago

    Hallo Heinz Bohren,
     
    vielen Dank für Ihren Beitrag in unserem Forum!

     

    Die einzige Möglichkeit, dies zu ändern, besteht darin, einen neuen freigegebenen Ordner zu erstellen, alle Dateien dorthin zu verschieben und diese dann für alle freizugeben, wenn Sie möchten, dass sie diesen Namen haben.

     

    Freigegebene Ordner behalten immer den Namen, den sie bei der Freigabe ursprünglich hatten.

     

    Bedenken Sie jedoch, dass die andere Person es bei Bedarf umbenennen und verschieben kann. Wenn der Benutzer diesen Ordner umbenennt, werden Sie dies nicht bemerken. Dann funktioniert das Teilen weiterhin.


    Hoffentlich helfen Ihnen diese Informationen weiter. 
     
    Beste Grüße
    Arya

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  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    3 years ago
    Copy LinkReport

    Hi Biska, thanks for bringing this to our attention.

     

    It sounds like your files have been affected by ransomware on your computer.

     

    You can follow these steps to recover your previous version of the files.

     

    Keep me updated with any progress!

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Dear I have a problem with my account, something was happened and I can not see my pics anymore, on every picture is exension xmivuvbd and picture is unopenable. What can I do?

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Dear I have a problem with my account, something was happened and I can not see my pics anymore, on every picture is exension xmivuvbd and picture is unopenable. What can I do?

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What can I 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Virus on my pics","moderationData":{"__ref":"ModerationData:moderation_data:670492"},"body":"

Hi Biska, thanks for bringing this to our attention.

\n

 

\n

It sounds like your files have been affected by ransomware on your computer.

\n

 

\n

You can follow these steps to recover your previous version of the files.

\n

 

\n

Keep me updated with any progress!

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"213","kudosSumWeight":1,"postTime":"2023-03-22T23:21:06.125-07:00","lastPublishTime":"2023-03-22T23:21:06.125-07:00","solution":true,"metrics":{"__typename":"MessageMetrics","views":846},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001013/message:670486/message:670492","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8aXwzfDUyOjF8aW50LDY3MDQ5Nyw2NzA0OTc","node":{"__ref":"ForumReplyMessage:message:670497"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"editFrozen":false,"body@stringLength":"711","rawBody":"

Hi , thanks for bringing this to our attention.

\n

 

\n

It sounds like your files have been affected by ransomware on your computer.

\n

 

\n

You can follow these steps to recover your previous version of the files.

\n

 

\n

Keep me updated with any progress!

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Hi, I`ll try when i came home

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Hi, I`ll try when i came home

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