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File access
517 TopicsLost account
I have two accounts I think one is a paid subscription and one was a free account. I cannot access my paid account on my computer but can on my iphone. I cannot sync my iphone & computer nor can I download the lost files on my computer. I have repeatedly asked for a customer service phone number and I cannot get it. They are showing I don't have a paid subscription. This is a horrible waste of time. Can anyone give me the phone number to customer service? Thanks5Views0likes0CommentsShared link to folder from Quickbase channel takes me to empty folder
I am using the Quickbase Dropbox channel to create a folder and upload files to that folder. I then get the Share URL using the Quickbase Dropbox channel and save it in a Quickbase table. I can see the folder and its files when I log into my Dropbox account. But when I use the Share URL in my browser, I get a screen showing the folder name but that it is empty. I need to see the files also.12Views0likes0CommentsFile previews not visible in preview pane
File previews have stopped working for me in the preview pane (using Windows 10). This issue only persists with files in my Dropbox folder, and it affects all kinds of different file types, including JPGs, PNGs, MP4s, Cinema 4D files, etc. If I uninstall Dropbox, the file previews work correctly again. Then once I reinstall Dropbox, the issue returns. I am not using "online only" mode - all files are stored locally on my hard drive. I don't understand why this is happening, and it's quite annoying. Does anyone have any solution for this?13Views0likes0CommentsFilesearch in Dropbox folder not working on macOs
Hi everyone. Im using macOS Sequoia 15.3.2. When I'm in a Finder windows, in my dropbox folder – the filesearch don't work. The search doesn't find any results. If I'm in a regular folder on my SSD, everything works fine. Any syggestions? Best regards Søren14Views0likes1CommentOnline-only not working in Surface Pro 11 (Snapdragon version)
Recently I went back to Dropbox having read that it now works with Snapdragon Windows versions, but currently I have a significant issue. I cannot have any online-only file in my SP11, thus I cannot have all Dropbox files in my device. I have this in the main DP screen: Then I go to "Manage hard disk space", select folders and make online-only. In less than a second I get the message they are online-only, but they aren't. Any idea how to solve this? Thanks in advance.485Views2likes20CommentsCorrect the 'sharelink' description in the Linux commands documentation
The table at https://help.dropbox.com/installs/linux-commands#What-Linux-commands-are-available-on-Dropbox says, about the sharelink command: sharelink dropbox sharelink FILE This prints out a shared link for FILE. FILE Absolute path to FILE ...But that's not correct. FILE doesn't have to be an absolute path, it can be any path (relative or absolute) that points to a file in the Dropbox folder. For example: dropbox sharelink $HOME/Dropbox/MyDocument.odt Outputs a share link like https://www.dropbox.com/scl/fi/$IDENTIFIER1/MyDocument.odt?rlkey=$IDENTIFIER2&dl=0 cd $HOME/Dropbox dropbox sharelink MyDocument.odt Outputs the same share link cd $HOME dropbox sharelink Dropbox/MyDocument.odt Still the same share link as the previous two commands (Also, side note, what's the point of providing a post editor with the ability to insert tables and code snippets, if this is going to happen when we hit "Publish"?) Content Not Published Your post contains invalid HTML. Remove the following invalid tags before publishing: a, a (class), div, li-code, li-table, li-td, li-tr, li-tsection10Views0likes0CommentsDamaged files on the Dropbox desktop app on MacOS Sequoia
Several pdf files stored in my DropBox account are listed as having 0kb files sizes when viewing them on desktop. I am unable to open them in a browser or Acrobat. Via dropbox.com, these same files are fine - downloadable and viewable, etc. There is no issue with file size constraints - all files are well within this account's storage capacity. I have removed and re-installed the desktop app with no change to the above. This is on OSX Sequoia. Any insight into why this is occuring would be helpful. It's a basic account, so Dropbox punts on technical support.Solved38Views0likes4CommentsI can't see my files when I log in to the Dropbox website
I can log in to dropbox.com. I pay monthly. I cannot see a single file or folder on dropbox.com. I need to see them because I have some folders that are online only and do live on my harddrive. has anyone found a fix? The chat is a joke and doesn't help and apparently I'm not paying enough for an email or phone call support (outrageous). I hope you users of dropbox can help. thanks so much.Solved38Views0likes5CommentsI can't open my Dropbox files.
I have not been on Dropbox lately and came back to see many many changes. I am sticking to free account but I absolutely cannot even see or open any of my things that are on Dropbox here. Nothing!! Just the huge add splashed across to know what version of Dropbox I wanted. There are many files that I want to access but I have no idea what to do. Am I really that forgetful? Yes I am a senior citizen but oh my goodness! I need help! Please!Solved84Views0likes7Comments