You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Newly added documents don't show up on our Dropbox.
We are having a problem where new documents being added to our DropBox are not showing up. The person who added the documents can see them but no one else can. I can't tell what documents are and are not syncing either. Right now some of our documents from 2 months ago aren't showing up.
I signed into the desktop app on my new device, but I don't see any of my files. Why?
I have a new computer and added the Dropbox App. I signed in to my account and presumed I would be able to see my existing files that are in my account. But....nothing. What am I doing wrong? I have a basic product and am the only user. This new computer is my third computer so that shouldn't be my issue. Any help would be appreciated. Thanks.
I want to wipe my Mac but keep files that were synced through Dropbox Backup. How to do this?
Hi I want to wipe my Mac over the coming week in order to sell it on. I have a lot of files in dropbox backup that are from this particular Mac which I don't want to lose. How do I keep these files? It's my understanding that if I unsync the Mac the files will come off dropbox backup...is that correct? Is there something else I can do before? Thank you GKCreate a "Folder Owner" Option for Shared Folders to Designate Who Takes on Storage Space Burden
Forcing users of shared folders to have enough storage space to make their uploads appears to be a bad design choice, which just so happens to encourage subscription upgrades. Having to send separate links for a File Request and a View-Only Folder is needlessly convoluted. Please create an option for the owner of a shared folder to exclusively take on the burden of file space. I should not have to send my clients two separate links just for them to upload a file and then view the folder they uploaded to (without them getting warnings about their own storage allotment or their uploads denied). This inconvenience is so great that I am considering migrating to a different cloud storage platform.
Is there software to stream songs from a specific folder (and subfolders) in the Dropbox mobile app?
I have quite a music collection saved on Dropbox in terms of files. Used to sync all offline to my phone but the library got too big to import all to my phones storage, ran out REAL quick. Is there a third party app with some library display functions showing the library of files I have in some specific dropbox folder (+subfolders) that I can stream from on the go, assuming I have some data connection ofc. Simpely put; dropbox contains files (that will not expanded anytime soon) third party app reads those files and indexes them accordingly playing from third party app streams the song on device I'm aware of latency issues or lack of offline access but that's not a requirement. Thanks in advance! Feel feel to ask questions if clarity is required.
Wrong account maybe? Can't find files with new laptop
Hi - my mac has just expired and i can no longer accress it - so I installed the latest version of Dropbox onto a new laptop in the hope of downloading all my documents/files onto its hard drive - however there's nothing there.. Ive signed into my account alright but I'm wondering if having changed my email login a few years ago all my files are on a different account. I had no problem accessing my files on the old computer and as far as I can remember the login details are the same.. Obviously I can't check the settings on my old mac anymore - I'm at a loss of what to do next to gain access.. Cheers.. My account may be under my old email address, and I just tried to access the acount with that address and Dropbox said it has sent a code to that address - however - that email address is no longer in existence, so I can't ever get a hold of the code!!!! My
I seem to be missing some of my files; how can I recover them?
I had files in my Dropbox account with calendar plans for upcoming years. They were titled 2025 Travel Calendar, 2026 Travel Calendar, etc. But these seem to have been lost. I did not delete them. How can I recover these important Word documents?
I want to restore the contents that were in my personal folder on a team account
I became a Dropbox business team member by invitation. In Dropbox, personal folders and shared folders were divided. After I left the team, I went to the account I was invited to access my personal folder, but I had to re-join, so I couldn't check my personal folder. I want to restore the contents of my personal folder. What should I do?iPhone 14 Outlook app doesn't show files for Dropbox
When trying to attach a Dropbox file using the Outlook mobile app, a screen says "No files found." I used to be able to create an email and then attach the Dropbox file using the Outlook app, but now this is not working. It's possible from the Dropbox app side, but not from Outlook. Any idea why this is happening? I've tried uninstalling/reinstalling Dropbox and removing/adding my Dropbox profile for Outlook, but this persists.New Computer - all Word Docs Corrupt
I have set up a new computer. Downloaded the Dropbox desktop app, same as previous computer. I am running Office365. Now all Word documents that are stored in DP are showing corrupted. I can login to DP directly and open the document but when I try to open through my DP shortcut on file explorer. Word docs will not open directly. The solution has been to open the document from DP and then re-save it on the computer in DP. So I still have access to the docs but it's very inconvenient. Is there a solution that would allow my documents to all update at once and be available again from the file explorer shortcut?
