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Forum Discussion

Biska's avatar
Biska
New member | Level 2
2 years ago

Virus on my pics

Dear I have a problem with my account, something was happened and I can not see my pics anymore, on every picture is exension xmivuvbd and picture is unopenable. What can I do?
File access
Restore
  • Jay's avatar
    Jay
    2 years ago

    Hi Biska, thanks for bringing this to our attention.

     

    It sounds like your files have been affected by ransomware on your computer.

     

    You can follow these steps to recover your previous version of the files.

     

    Keep me updated with any progress!

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff

Hi Biska, thanks for bringing this to our attention.

 

It sounds like your files have been affected by ransomware on your computer.

 

You can follow these steps to recover your previous version of the files.

 

Keep me updated with any progress!

Biska's avatar
Biska
New member | Level 2
2 years ago

Hi, I`ll try when i came home

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