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Morganedeleuze's avatar
Morganedeleuze
New member | Level 2
8 years ago

Virus

My dropbxw has been infected by a file that someoene uploaded on a shared file.

I deleted the file but I still have 50 000 files that are waiting to be download on the dropbox. Can somody help me?

  • Matthieu1's avatar
    Matthieu1
    8 years ago

    Hi Morganedeleuze,

     

     

    Thanks for contacting us on the community! 

     

    You can find more information on this link. Can you please open a new ticket here by giving an event link? 

     

    Here are the instructions to get an eventlink. 

     

     

    Matthieu

     

     

     

     

  • Matthieu1's avatar
    Matthieu1
    Icon for Dropbox Staff rankDropbox Staff
    8 years ago

    Hi Morganedeleuze,

     

     

    Thanks for contacting us on the community! 

     

    You can find more information on this link. Can you please open a new ticket here by giving an event link? 

     

    Here are the instructions to get an eventlink. 

     

     

    Matthieu

     

     

     

     

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