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Forum Discussion
wiaz
2 years agoNew member | Level 2
Read only on desktop App
HI. I have dropbox on 3 devices (iphone, PC at home, Laptop). Everything worked fine up to the time i bought new laptop. It has Windows 11 and i replaced my old one. With new laptop i can see all syn...
- 2 years ago
Thank you for fast response. It looks like safety software that monitors traffic on work computer cause this problem. I am trying to deal with our IT administrator to solve the issue. If it will not work, i will get back here. Thanks. Ivan
Walter
2 years agoDropbox Staff
Hi wiaz, sorry to hear about this.
Could you please send us a screenshot of the app's exact status and version as shown in your taskbar and how the files in your Dropbox folder look like?
Any additional information is more than welcome!
- wiaz2 years agoNew member | Level 2
Thank you for fast response. It looks like safety software that monitors traffic on work computer cause this problem. I am trying to deal with our IT administrator to solve the issue. If it will not work, i will get back here. Thanks. Ivan
- Anton Haikov2 years agoExplorer | Level 4
Hello. I have the same problem whit my desktop app. Can you help me with it, please?
When I switch off Read-only setting on a Dropbox Folder Properties Tab that setting turn on independently. I can't figure out what I do wrong. Version of my desktop app on screenshot bellow.- Hannah2 years agoDropbox Staff
Thanks for the nudge here, Anton Haikov and sorry to see you're having this issue.
If you haven't already, can you please restart your computer, to see if that helps?
Also, if you quit the Dropbox app, are you seeing the same issue with the properties setting?
- Anton Haikov2 years agoExplorer | Level 4
Hi! Thank you for your response. I did quit from the Dropbox app and turn off Read-only setting, as you suggested. But when I closed the Folder Properties Tab and opened it again this setting turn on. Maybe problem in windows settings?
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