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Forum Discussion

michaelp1's avatar
michaelp1
Explorer | Level 3
7 years ago

I want to remove a contact on my suggested sharing options.

I need to delete misspelled or old emails that populate when I begin to Share a folder. How do I clean my contact list? I do not let DB access any external emails.

    • pfurbacher's avatar
      pfurbacher
      New member | Level 2
      This doesn't even come close to answering the question. In my case, it's not an error with the email address, but the supposed alias name that has somehow gotten associated with that ***correct*** email address. For instance (making up an alias and email address to protect the innocent, or not so innocent): when I enter "so.and.so@somewhere.org", DropBox insists that the alias is "Bart Barterson". I want to get rid of the alias because it's just plain wrong and I don't want to offend the recipient of sharing invitation email whose name is, in this made up case, "Betty". To make things worse, my own email address is somehow associated with an alias from someone else's email address, which is not even remotely close to mine! Grrrr!

      Note that I have NEVER shared a contacts list from any service (not Google, Outlook, Yahoo), nor from my device!

      I have complained about this before via "Contact Us", but DropBox arrogantly won't fix this problem!
      • CC201's avatar
        CC201
        Explorer | Level 4

        Same problem. Dropbox changed an email from Rick to Rickpigsty @.....

        This could cost me tens of thousands of dollars if it got out that way. 

        Has Dropbox been hacked? How come I can't change this somehow!!!!!

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