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Forum Discussion
Wils
4 months agoHelpful | Level 5
I mistakenly deleted D: data drive and lost all my files
I mistakenly deleted the D:Data drive from Windows File Explorer and lost all of my Dropbox folders and files. I thought a D drive would be an external drive and that all of my files would still be i...
- 4 months ago
Hi Jay
Thank you for your reply. I have now received chat support from Gabrielle (excellent support) and she has guided me through starting the Dropbox Rewind feature that you correctly recommended. Thanks again for your assistance, we ought to finish that process tomorrow and all will be restored up to that point.
Best,
Wils
Jay
Dropbox Staff
The link to the events page isn't visible on the homepage, but you can still access it directly from here: https://www.dropbox.com/events
As you're on a Dropbox Plus plan, could you try using the Dropbox Rewind feature to rollback your account to before the deletion?
Wils
4 months agoHelpful | Level 5
Hi Jay
Thank you for your reply. I have now received chat support from Gabrielle (excellent support) and she has guided me through starting the Dropbox Rewind feature that you correctly recommended. Thanks again for your assistance, we ought to finish that process tomorrow and all will be restored up to that point.
Best,
Wils
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