You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
kathyh55
4 months agoHelpful | Level 6
I’m not seeing an option to add a watermark to my photos.
I tried to follow the instructions for adding a watermark to our photos. I am the owner of the file. I was able to preview and then click "watermark." At that point I did not see any option for text or image. How do I create the watermark and apply it to our photos (basically want to add our name to the bottom of the photo.) Thanks!
SOLVED! The challenge is the default values when you select watermark basically didn't work so it was impossible to see the watermark. I selected bottom right, but had to change the size to 102.5 and the opacity to "full." Once I did that, I could actually see the watermark. Thanks to Pete in tech support, who while he didn't solve it, gave me enough ideas for me to play with so that I figured it out on my own. Suggestion to Dropbox that you change the default values so that no one else has to go through the same trial, error and frustration that I did!
- HannahDropbox Staff
Hey kathyh55, thanks for bringing this to our attention.
I just tested this on my end and it worked fine for me.
Can you send us a screenshot of what you see after you click on the "watermark" option?
Also, can you try it from a different browser or a private browsing window, to see if you get a different behavior?
Let me know how it goes.
- kathyh55Helpful | Level 6
I tried with both Safari and Firefox. I am on a MacBook Pro. Same problem. See attached screenshot. Your help is MOST APPRECIATED! Thank you!
About Delete, edit, and organize
Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!