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Forum Discussion
How to recover permanently deleted files?
One of my folders was deleted permanently on mistake two days ago. How can I get it back?
Has anyone ever recovered files or folders you may have accidentally permanently deleted?
If so, how do you do it?
Hannah
Dropbox Staff
Dropbox StaffHi there, LeonF, thanks for your post today.
I'm afraid that permanently deleted files are not recoverable.
Once they're permanently deleted, they are removed from our servers immediately.
I'm sorry I couldn't help more, but if you have any more questions, let us know.
Thanks Hannah. There is an option called "rewind". It helped me get back some items but not all. Is that supposed to help you recover everything as at the date you rewind to if it is working optimally?
- Mark
Super User II
LeonF wrote:
everything as at the date you rewind to if it is working optimally?
It will roll back the account to the state it was in at that point but not files that were permanently deleted. I'm afraid, the clue is in the title. They are permanently removed and purged from the Dropbox servers when you do it. There is no way, at all, to recover via Dropbox.
