Changing hard drives deletes files in Dropbox

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joannasm wrote:

I need to upload a file to the Dropbox of another user.  I did not have an account, but in the process of trying to do this, I opened one.  The other user sent me a link to his Dropbox, but I don't think it was an actual "request" for files-- it says I have the right to edit his folder.  I have tried to upload my file from a flash drive to his folder about 15 times.  Each time, the screen says the file is "uploading" and there is a bar showing the progress--but then the entire thing disappears and the folder is still empty.

Questions:

(1) is this because he did not send me a file request, but just a link that gives me access to edit files in his Dropbox?

(2) is this because my own account does not have enough space for the large file?

(3) something else?  This is very frustrating and I am about to give up and just make a copy of the file onto another flash drive and put it in the mail.

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1) No. You can join and add files to a shared folder, though you need an account to do it (which you said you have).

2) That depends. How large is the file? You are limited to the amount of space in your account, event when uploading to someone else's shared folder.

3) We need more details...

 

Basically, if they shared a folder with you, you can upload files into it up to the limit of your own space. To send them a file that's larger than your space, just have them send you a File Request instead. You don't need an account to send a file through a request. If they're a Basic user, there's a 2GB limit files sent through a request.

 

• https://help.dropbox.com/files-folders/create-file-request
• https://help.dropbox.com/files-folders/received-file-request