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1200 TopicsWhat will happen to my shared links and account after my Dropbox team trial ends?
I recently created my Dropbox account. I clicked 'Business', because I am using the account through work, but I didn't realise this meant I was getting a free trial that would expire?!? I needed this account to create a link that could be shared to hundreds of people. I have already sent the link, but I need it to be active for at least 42 days. The problem is my free trial expires in around 14 days. What will happen to my link when the free trial expires? Will it still work for those recipients? What will become of my account? Will it just convert to a 'regular' account?35Views0likes3CommentsI had previously paired my accounts, but my files are no longer in my personal Dropbox.
Help... I've had a personal paid plus dropbox account for 3+ years for all my freelance design work. A 6 months ago I was working for a studio that also used dropbox and gave me a work email to access their dropbox from my laptop as well. I could then access their files and my own dropbox. I remember I could access both logins from the dropbox module icon. I brought a new laptop and began syncing my dropbox onto it and noticed that I've just logged into their work account and my personal account isn't there. Therefore all my personal dropbox files are now on their work account and when I went to login into my personal account it's created a brand new dropbox account and is completely empty. So there's a few questions I have.. 1. How do I get all my files back onto my personal dropbox? 2. Why has my personal dropbox account disappeared? 3. Why have I been paying getting billed for PLUS on my personal dropbox for 6+ months while the account hasn't existed? Any help would be appreciated, thanks!28Views0likes1CommentUnknown computer on my Dropbox devices list
Can you find out where a computer that is syncing with your Dropbox is located? There is an unknown computer in my sync list. I don't want to delete it until I make sure I can't identify it. I am concerned it is a previous employee.707Views0likes3CommentsMy entire Dropbox account has been deleted after sharing with another user.
I joined another Dropbox account for a project, and unshared after the project was over. This appeared to just permissions system, but now all my files and folders have been deleted. After looking at my payments, it appears my last monthly payment was refunded. I'm not sure what the hell happened, but it appears my whole account was erased and I'm losing my mind on how this could have happened. Did I transfer my account over to a different user? Is this even possible? I need to restore my files and don't see any way to access anyone by phone. Any help would be appreciated!86Views0likes3Comments"You need permission to perform this action" each time I'm creating a folder.
I have searched through the forum for a solution but have yet to find one. I am using the desktop and trying to create a folder and keep getting the error, "destination folder access denied" "you need permission to perform this action". I have unchecked "read only" in the properties and it re-checks "read only" as soon as I go back to try to create a folder. I am the owner, administrator etc of this computer and I pay for a drop box plan. I recently got a new computer and have had this issue ever since! I should not have to log into dropbox online every time I want to create a folder. I am running windows 11. I have ensured that I have the proper permissions checked. I do not know what else I can do at this point. Please help, as this is affecting my day to day business.1.9KViews0likes11CommentsFilter Option: Add Filter Type For Content with Comment
When I'm collaborating with my clients, I usually have them comment on photos/videos, this way I can see what my clients think about the product. I would love to see Dropbox include an integration where we can filter the folder to show which content in a folder has a comment in it. Unless there is another way of doing this, please drop a comment; otherwise, I would love to see this feature.1.4KViews2likes10Comments"Dropbox has encountered problems joining the team and will have to re-sync your files."
Hi. I have a big problem. when starting the program, this message appears: "Dropbox has encountered problems joining [team name] and will have to re-sync your files." I can't even sign in to application. When i try, this message appears: "Unable to connect to Dropbox" I still can log in to web service. What can I do to solve this?54Views0likes6CommentsSelecting the best plan upgrade for a small business
I have been down this road before and while I have been using Dropbox for about 15 or more years, am still confused by the newer offerings for project folder access via teams, etc. We are also very much at a point where we need to understand the best / economical options for our small firm. Am looking for a Dropbox user interface structure that has 1 administrator that can share project folders (individual or all) with up to 3-4 users, and that can grow if needed. Individual users have their own company email for sign in. It would also be beneficial to turn-on and off (ie not pay constant rate) for occasional consultants needing access to individual project folders to collaborate. It would also still be useful to share individual files or folders to outside users. We currently have an Essentials Plus account with 2TB of storage - we only use about 10% of this. There is a "Family Plan" which allows up to 6 users for around $200 per year and then there is a Business Plus which allows 3 users (or more) at $180 a pop per year. The $200 dollar option seems like it would be awesome given the price, but I'm sure there is a catch. Some help in sorting this out or any advice would be much appreciated.48Views1like8CommentsDon't delete folder info and provide an export option for the data
I manage a business dropbox account. Our team utilizes the folder info function and have a lot of information there. I was just made away that this function is going away in 2 weeks!! We need either this function to remain or a way to export the data asap.52Views1like3Comments